French Speaking Customer Service for Aviation Department

Patrique Mercier Recruitment is a premier agency dedicated to connecting skilled professionals with outstanding job opportunities in Greece. We are excited to announce an opening for a French Speaking Customer Service representative within the Aviation Department. This position is ideal for individuals who are passionate about the aviation industry and possess excellent customer service skills. In this role, you will assist French-speaking clients with their inquiries related to aviation services, resolve issues, and provide top-notch support to ensure customer satisfaction. If you are looking to contribute to a dynamic team in a fast-paced environment, we would love to hear from you!

Responsibilities

• Provide exceptional customer service via phone, email, and chat to French-speaking clients.
• Assist customers with inquiries regarding aviation services and procedures.
• Resolve customer complaints and issues promptly and professionally.
• Maintain accurate records of customer interactions and correspondence.
• Collaborate with internal teams to enhance the customer experience.
• Stay informed about aviation industry trends and updates to provide accurate information to clients.

Requirements

• Fluency in French (both spoken and written) is essential.
• Strong communication and interpersonal skills.
• Experience in customer service, preferably within the aviation or travel industry, is a plus.
• Excellent problem-solving skills with a focus on customer satisfaction.
• Ability to work independently and as part of a collaborative team.
• Familiarity with aviation services and operations is advantageous.
• Proficient in using digital communication tools and customer management systems.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )