Offer summary

Qualifications:

Fluency in French (spoken and written) is essential; proficiency in English is a plus., Strong communication and interpersonal skills are required., Familiarity with social media platforms and moderation practices is necessary., Previous experience in content moderation or customer service is preferred..

Key responsabilities:

Moderate and review user-generated content to ensure compliance with community guidelines.

Engage with users by responding to comments and inquiries in a professional manner.

Identify and report inappropriate content or harmful user behavior.

Monitor user interactions to gather insights for enhancing community engagement.

Job description

Patrique Mercier Recruitment is thrilled to announce an opportunity for French Speaking Social Media Content Moderators to join our vibrant team! We are looking for enthusiastic individuals fluent in French who have a keen interest in social media and community management. In this role, you will be responsible for moderating user-generated content, engaging with the online community, and ensuring that all content complies with our clients’ community standards. If you are passionate about fostering positive online interactions and contributing to an engaging digital environment, we would love to hear from you!

Responsibilities

Moderate and review user-generated content to ensure compliance with community guidelines.
Engage with users by responding to comments, messages, and inquiries in a professional and timely manner.
Identify and report inappropriate content or harmful user behavior.
Monitor user interactions to gather insights that can enhance community engagement.
Maintain up-to-date knowledge of brand guidelines to ensure consistent messaging during moderation.
Collaborate with team members to establish and refine best practices for effective content moderation.
Provide feedback on content trends and user behavior to support continuous improvement efforts.

Requirements

Fluency in French (both spoken and written) is essential; proficiency in English is a plus.
Strong communication and interpersonal skills.
Familiarity with various social media platforms and moderation practices.
Detail-oriented with strong analytical and problem-solving abilities.
Ability to handle sensitive situations with professionalism and respect.
Previous experience in content moderation, customer service, or related fields is preferred.
Self-motivated and able to thrive in a fast-paced, collaborative environment.

Benefits