Spanish Speaking Customer Service for Car Rental Department

Patrique Mercier Recruitment is a premier agency dedicated to pairing talented individuals with remarkable job openings across Greece. We are excited to present an opportunity for a Spanish Speaking Customer Service representative for the Car Rental Department. This position is an ideal fit for candidates who are passionate about customer service and the automotive sector. In this role, you will assist Spanish-speaking customers with their car rental needs, from booking inquiries to vehicle returns, ensuring a smooth and positive experience. If you enjoy helping others and are ready to join a vibrant team in a dynamic environment, we encourage you to apply!

Responsibilities

• Provide excellent customer service via phone, email, and chat to Spanish-speaking customers.
• Assist customers with car rental inquiries, bookings, and modifications.
• Handle vehicle returns and resolve any issues that arise during the rental process.
• Document customer interactions accurately and maintain records in the system.
• Collaborate with team members to improve service quality and customer satisfaction.
• Stay updated on rental policies, vehicle availability, and pricing information.

Requirements

• Fluency in Spanish (both spoken and written) is required.
• Strong communication and interpersonal skills.
• Previous experience in customer service, preferably in the automotive or rental industry, is an advantage.
• Excellent problem-solving abilities and a commitment to customer satisfaction.
• Ability to work collaboratively in a team environment while managing individual responsibilities.
• Familiarity with computer systems and customer service software.
• Positive attitude and willingness to learn and adapt in a fast-paced environment.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )