Dutch Speaking Customer Service for Car Rental Department with Paid Relocation

Patrique Mercier Recruitment is proud to offer an exciting career opportunity for Dutch Speaking Customer Service representatives in the Car Rental Department, complete with paid relocation! We specialize in connecting multilingual candidates with reputable employers across various sectors, and this role is perfect for individuals who are passionate about customer service and the automotive industry. As part of our client's dynamic team, you'll provide exceptional support to Dutch-speaking customers booking and managing their car rentals. This opportunity comes with the benefit of relocating to a vibrant new location, allowing you to experience a different culture while enhancing your professional journey. At Patrique Mercier Recruitment, we are here to assist you every step of the way in this new adventure!

Responsibilities

• Provide exemplary customer service to Dutch-speaking clients via phone, email, and chat regarding car rentals.
• Assist customers with booking inquiries, modifications, and cancellations.
• Resolve issues and complaints in a timely and courteous manner.
• Document customer interactions accurately in the customer management system.
• Collaborate with team members to improve service quality and customer satisfaction.
• Stay informed about company policies, promotions, and fleet availability to offer precise information to customers.
• Help create a positive experience for customers from start to finish in their car rental journey.

Requirements

• Fluency in Dutch and proficiency in English (both written and spoken).
• Previous experience in customer service or sales, preferably within the automotive or travel industry.
• Strong communication and interpersonal skills.
• Ability to handle customer inquiries effectively while managing multiple tasks.
• Proficient in using customer service software and tools.
• Customer-focused mindset with a keen attention to detail.
• Willingness to relocate and adapt to a new environment with the support of paid relocation.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )