Dutch Speaking Customer Service for Online Travel Department with Paid Relocatio

Patrique Mercier Recruitment is delighted to offer an enticing opportunity for Dutch Speaking Customer Service representatives within the Online Travel Department, complete with paid relocation to Greece. This role is perfect for individuals who are passionate about travel and customer service and eager to work in a vibrant international environment. As a key member of our team, you will provide exceptional support to Dutch-speaking customers, assisting them with travel inquiries, bookings, and ensuring smooth experiences throughout their journey. Joining us means being part of a dynamic agency that specializes in connecting multilingual talent with leading employers globally, helping you to not only find a job but also to embrace a rich cultural experience in Greece.

Responsibilities

• Assist Dutch-speaking customers with travel-related inquiries via phone, email, and chat.
• Manage bookings, modifications, and cancellations accurately and efficiently.
• Provide expert advice on travel services, destinations, and products
• Handle customer complaints and inquiries with empathy and professionalism.
• Document and track customer interactions to maintain thorough records.
• Collaborate with team members to ensure high-quality service and achieve customer satisfaction.
• Stay updated on industry trends and company offerings to provide the best support possible.

Requirements

• Fluency in Dutch and English (both spoken and written); additional languages are a plus.
• Previous experience in customer service or the travel industry is an advantage.
• Strong communication and interpersonal skills.
• Ability to work efficiently under pressure and manage multiple tasks.
• Proficient in customer service software and Microsoft Office applications.
• A strong customer-centric attitude with a focus on creating positive experiences.
• Willingness to relocate to Greece and fully engage in a new cultural experience with paid relocation support.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )