Entry Level Polish Technical Support in Greece - Paid Relocation

Embark on an exciting career journey with Patrique Mercier Recruitment JP as an Entry Level Polish Technical Support Specialist in Greece! This role offers a unique opportunity to provide support for technical issues related to e-commerce tools, while enjoying the vibrant culture and beautiful scenery of Greece. As a part of our dynamic team, you will assist Polish-speaking customers, ensuring they have a seamless experience with our products. If you are tech-savvy and enjoy helping others, we want to hear from you!

Responsibilities

• Deliver exceptional technical support to Polish-speaking customers via phone, email, and chat regarding various e-commerce tools.
• Identify, troubleshoot, and resolve customer inquiries and technical issues efficiently.
• Guide customers through the features and benefits of e-commerce tools to enhance their user experience.
• Document customer interactions and solutions accurately in the CRM system.
• Work closely with team members to share insights and improve service quality.
• Engage in training and development opportunities to enhance your product knowledge and technical skills.
• Provide constructive feedback aimed at improving customer service processes.

Requirements

• Fluent in Polish and English, both written and verbal.
• Strong analytical and problem-solving skills with a keen interest in technology.
• Excellent communication and interpersonal skills.
• Experience in customer service or technical support is advantageous but not essential.
• Adept at working in a collaborative, fast-paced environment.
• Resourceful and positive attitude towards challenges.
• Willingness to relocate to Greece and embrace new experiences.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )