Offer summary

Qualifications:

Fluency in Italian (spoken and written) is required; proficiency in English is a plus., Excellent communication and interpersonal skills are essential., Familiarity with social media platforms and content moderation practices is necessary., Previous experience in content moderation or customer service is preferred..

Key responsabilities:

Moderate and review user-generated content on social media platforms to ensure compliance with community guidelines.

Engage with users by responding to comments and inquiries in a professional manner.

Identify and report inappropriate content or harmful user behavior.

Collaborate with team members to refine best practices for content moderation.

Job description

Patrique Mercier Recruitment is excited to announce an opportunity for Italian Speaking Social Media Content Moderators to join our vibrant team in Athens, Greece! If you are fluent in Italian and have a passion for social media engagement, this role is perfect for you. As a Content Moderator, you will be responsible for reviewing user-generated content, ensuring compliance with community standards, and fostering positive interactions within the online community. If you are looking to make a significant impact in a collaborative environment, we encourage you to apply!

Responsibilities

Moderate and review user-generated content on various social media platforms to ensure adherence to community guidelines.
Engage with users by responding to comments, messages, and inquiries in a professional and timely manner.
Identify and report any inappropriate content or harmful user behavior.
Monitor user interactions to gather insights and improve community engagement.
Stay updated on brand guidelines to ensure consistency in messaging during moderation.
Collaborate with team members to establish and refine best practices for content moderation.
Provide feedback on content trends and user behavior to foster continuous improvement in the community management processes.

Requirements

Fluency in Italian (both spoken and written) is required; proficiency in English is a plus.
Excellent communication and interpersonal skills.
Familiarity with social media platforms and content moderation practices.
Detail-oriented with strong analytical skills.
Professionalism when handling sensitive matters and providing constructive feedback.
Previous experience in content moderation, customer service, or related fields is preferred.
Self-motivated and capable of thriving in a fast-paced, collaborative environment.

Benefits