Nordic Speaking Client Representative - Remote in Greece

Patrique Mercier Recruitment PT is thrilled to offer an exciting opportunity for a Nordic Speaking Client Representative in a fully remote role based in Greece! We are devoted to connecting skilled professionals with rewarding career opportunities while ensuring our clients receive exceptional support. In this position, you will utilize your Nordic language skills (Danish, Norwegian, Swedish, or Finnish) to assist our Nordic-speaking clients, providing them with outstanding customer service. If you are driven by helping others and thrive in a collaborative environment, we want to hear from you!

Responsibilities

• Deliver exceptional customer support to Nordic-speaking clients through various communication channels including phone, email, and chat.
• Address client inquiries and resolve issues promptly to enhance customer satisfaction.
• Collaborate with team members to share insights and continuously improve service delivery.
• Accurately document all client interactions in our CRM system to ensure effective follow-up.
• Guide clients through our services and assist them during the onboarding process.
• Identify client needs and provide tailored solutions to enhance their experience.
• Participate in ongoing training to stay updated on our products and best practices in customer support.

Requirements

• Fluency in a Nordic language (Danish, Norwegian, Swedish, or Finnish) and English is essential.
• Experience in customer support or a client-facing role is highly preferred.
• Excellent communication skills with a strong commitment to client satisfaction.
• Able to work independently and manage multiple tasks efficiently in a remote environment.
• Experience with customer support software and CRM systems is an advantage.
• A proactive approach and a genuine desire to assist clients are key to success in this role.
• Flexibility to work varied hours, including evenings and weekends if necessary.

Benefits

• Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
• Professional growth & development opportunities.
• Competitive performance bonuses.
• Competitive monthly salary + 2 extra salaries per year.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Referral Program: Bring your friends and receive great bonuses!
• Free Greek language courses.
• Work for a Great Place to Work-Certified Company.