Spanish Speaking Client Support Representative - Athens (Remote in Greece)

Patrique Mercier Recruitment PT is excited to offer a fantastic opportunity for a Spanish Speaking Client Support Representative, with a remote position from Greece! As a leading recruitment agency, we specialize in connecting talented individuals with great career opportunities, and we are looking for a dedicated professional to deliver exceptional support to our Spanish-speaking clients. If you are enthusiastic about customer service and ready to make a difference, we want to hear from you!

Responsibilities

• Provide high-quality customer support to Spanish-speaking clients via phone, email, and chat.
• Address client inquiries and resolve issues promptly to ensure maximum satisfaction.
• Collaborate with team members to share insights and improve service delivery.
• Accurately document all client interactions in our CRM system for effective follow-up.
• Assist clients during the onboarding process, guiding them in understanding our services and tools.
• Identify client needs and provide tailored solutions to enhance their experience.
• Engage in ongoing training to stay current with product updates and best practices in customer support.

Requirements

• Fluency in Spanish and English is essential.
• Previous experience in customer support or a client-facing role is preferred.
• Excellent communication skills with an emphasis on empathy and client satisfaction.
• Ability to work independently and manage multiple tasks effectively in a remote environment.
• Familiarity with customer support software and CRM systems is an advantage.
• A proactive approach and genuine desire to assist clients.
• Flexibility to work various shifts, including evenings and weekends if necessary.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....