Offer summary

Qualifications:

Fluency in Portuguese and proficiency in English are required., Exceptional written and verbal communication skills in both languages., Experience in content moderation or customer service is advantageous., Strong understanding of social media platforms and community standards..

Key responsabilities:

Monitor user-generated content for compliance with community guidelines.

Engage with users by responding to inquiries and comments.

Identify and report inappropriate content according to moderation policies.

Collaborate with colleagues to improve moderation techniques and community engagement.

Job description

Patrique Mercier Recruitment PT is eager to welcome a talented Portuguese Speaking Social Media Content Moderator to our remote team in Greece! This exciting position offers you the opportunity to engage with online communities and help ensure that social media environments remain safe and enjoyable for users. Your role will entail reviewing and moderating content across various platforms, ensuring compliance with community standards while also promoting positive interactions.

Responsibilities

Monitor user-generated content across multiple social media channels for compliance with community guidelines.
Engage with users by responding to inquiries and comments, fostering a supportive online atmosphere.
Identify, report, and escalate inappropriate content and behavior according to established moderation policies.
Collaborate with colleagues to improve moderation techniques and enhance community engagement initiatives.
Stay updated on social media trends and best practices to enhance user experience.
Analyze user interactions and provide feedback to optimize content strategy and moderation policies.

Requirements

Fluency in Portuguese is required; proficiency in English is also essential.
Exceptional written and verbal communication skills in both Portuguese and English.
Experience in content moderation or customer service is advantageous.
A strong understanding of social media platforms and their community standards.
Detail-oriented with strong analytical skills.
A collaborative team player with the ability to work autonomously.
Access to a reliable internet connection for remote work.
Familiarity with moderation tools and content management systems is a plus.

Benefits

Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
Professional growth & development opportunities.
Competitive performance bonuses.
Competitive monthly salary + 2 extra salaries per year.
Health care benefits and numerous other discounts.
Fully paid training by certified instructors.
State of the art premises, providing a great working environment with relaxing break areas.
Special events as well as community & social responsibility initiatives.
Referral Program: Bring your friends and receive great bonuses!
Free Greek language courses.
Work for a Great Place to Work-Certified Company.