German Speaking Client Representative - Remote in Greece

Patrique Mercier Recruitment PT is thrilled to announce an opening for a German Speaking Client Representative in a remote position based in Greece! Our mission is to connect talented professionals with rewarding job opportunities while delivering outstanding support to our clients. In this role, you will use your German language skills to assist our German-speaking clients, providing them with top-notch customer service. If you are enthusiastic about building relationships and thrive in a fast-paced, remote work environment, we encourage you to apply!

Responsibilities

• Deliver exceptional customer support to German-speaking clients through various channels including phone, email, and chat.
• Quickly address client inquiries and resolve issues to maximize customer satisfaction.
• Collaborate with team members to share insights and best practices for improved service quality.
• Accurately document all client interactions in our CRM system to ensure effective follow-up.
• Assist clients in understanding our services and support them throughout the onboarding process.
• Identify client needs and provide tailored solutions to enhance their experiences.
• Engage in ongoing training and development to remain well-informed about our products and customer service techniques.

Requirements

• Fluency in German and English is essential.
• Prior experience in customer support or a client-facing role is highly preferred.
• Excellent communication skills with a strong focus on client satisfaction.
• Ability to work independently and efficiently manage multiple tasks in a remote setting.
• Experience with customer support software and CRM systems is a plus.
• A proactive attitude and a genuine desire to assist clients are key for success in this role.
• Flexibility to work varied hours, including evenings and weekends if necessary.

Benefits

• Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
• Professional growth & development opportunities.
• Competitive performance bonuses.
• Competitive monthly salary + 2 extra salaries per year.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Referral Program: Bring your friends and receive great bonuses!
• Free Greek language courses.
• Work for a Great Place to Work-Certified Company.