Offer summary

Qualifications:

Fluency in Dutch and English; knowledge of additional languages is a plus., Previous experience in customer service or support roles, particularly in hospitality or accommodation., Exceptional communication skills with a strong focus on problem-solving and customer care., Familiarity with booking systems and customer service software is advantageous..

Key responsabilities:

Assist Dutch-speaking clients with inquiries, bookings, and accommodation requests.

Provide information on property amenities, booking procedures, and local attractions.

Resolve issues clients may encounter during their stay to ensure satisfaction.

Document client interactions and maintain accurate records of inquiries and resolutions.

Job description

Patrique Mercier Recruitment PT is thrilled to offer an exciting remote opportunity for a Dutch Speaking Accommodation Support Specialist based in Greece. We are dedicated to connecting skilled individuals with premier job opportunities across various industries. In this role, you will provide outstanding support to Dutch-speaking clients looking for assistance with their accommodation needs, ensuring an excellent booking experience from the comfort of your home. Your contributions will be vital in maintaining high standards of customer satisfaction in the hospitality sector. If you are passionate about helping others and have a strong background in customer service, we encourage you to join our dynamic team!

Responsibilities

Assist Dutch-speaking clients with various inquiries, bookings, and specific requests related to their accommodation needs.
Supply comprehensive information regarding property amenities, booking procedures, and local attractions.
Address and resolve any issues clients may encounter during their stay to promote satisfaction and loyalty.
Collaborate with accommodation partners to ensure enhanced service delivery and client experience.
Document client interactions thoroughly and keep accurate records of all inquiries and resolutions.
Guide clients effectively through the booking process and check-in procedures for a seamless experience.
Continuously seek methods to improve service efficiency and enhance overall client satisfaction.

Requirements

Fluency in Dutch and English is required; knowledge of additional languages is a plus.
Previous experience in customer service or support roles, particularly in hospitality or accommodation, is preferred.
Exceptional communication skills with a strong focus on problem-solving and customer care.
Effective multitasking abilities while maintaining a high level of attention to detail.
Familiarity with booking systems and customer service software is advantageous.
A genuine passion for delivering superior customer service and achieving high levels of client satisfaction.
Flexibility to work remotely, including the ability to adapt to varied hours, weekends, and holidays as needed.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....

Required profile