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Dutch Speaking Financial Services Support Agent - Athens (Remote in Greece)

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Dutch and English is essential., Previous experience in customer service or support, ideally in financial services., Strong analytical and problem-solving skills with attention to detail., Excellent verbal and written communication skills..

Key responsabilities:

  • Deliver outstanding customer support to Dutch-speaking clients regarding financial services.
  • Assist customers with inquiries about account management and transactions.
  • Troubleshoot and resolve client issues efficiently and professionally.
  • Maintain accurate records of customer interactions and collaborate with other teams.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment PT is thrilled to offer an exciting opportunity for a Dutch Speaking Financial Services Support Agent to join our team remotely from Greece. Our agency specializes in connecting talented individuals with rewarding roles in various sectors, including the financial services industry. In this dynamic position, you will provide exceptional support to Dutch-speaking clients, assisting them with inquiries related to financial products and services. If you are motivated, customer-oriented, and eager to thrive in a remote work environment, we would love to receive your application!


Responsibilities
  • Deliver outstanding customer support to clients in Dutch regarding financial services and products.
  • Assist customers with inquiries about account management, transactions, and financial procedures.
  • Troubleshoot and resolve client issues efficiently and professionally.
  • Maintain accurate records of customer interactions and ensure clear documentation.
  • Collaborate with other teams to provide comprehensive solutions to client inquiries.
  • Participate in ongoing training to stay updated on industry regulations and product offerings.
  • Build and maintain positive client relationships through exceptional service.

Requirements

  • Fluency in Dutch and English is essential.
  • Previous experience in customer service or support, ideally within the financial services sector.
  • Strong analytical and problem-solving skills with a keen attention to detail.
  • Excellent verbal and written communication skills.
  • Proficient with customer support tools and CRM systems.
  • Commitment to high-quality service and a customer-centric approach.
  • Ability to work independently in a remote setting while effectively managing time and priorities.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
DutchEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Time Management

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