Offer summary

Qualifications:

Fluency in Italian and proficient in English., Prior experience in customer support or a related domain, ideally in technology or fitness sectors., Strong interest in fitness and familiarity with fitness technologies, devices, and applications., Exceptional communication skills with strong problem-solving capabilities..

Key responsabilities:

Provide outstanding customer support to Italian-speaking users via phone, email, and chat.

Effectively address customer queries and troubleshoot technical problems.

Document customer interactions and feedback to enhance service quality.

Collaborate with team members to identify trends and propose improvements in customer service.

Job description

Patrique Mercier Recruitment PT is excited to offer a remote position for an Italian Speaking Fitness Tech Company Customer Support Expert based in Greece. In this vital role, you will provide exceptional support to our Italian-speaking customers using innovative fitness technology products. Your expertise will help clients with inquiries, troubleshoot issues, and guide them to maximize their experience with our cutting-edge fitness applications and gadgets. If you are enthusiastic about fitness, possess excellent customer service skills, and are fluent in Italian, we invite you to join our dedicated team!

Responsibilities

Provide outstanding customer support to Italian-speaking users via phone, email, and chat regarding fitness technology products.
Effectively address customer queries, troubleshoot technical problems, and support optimal usage of fitness applications and devices.
Document customer interactions and feedback accurately to enhance service quality and customer satisfaction.
Collaborate with team members to identify trends and propose improvements in customer service.
Maintain up-to-date knowledge of product offerings, industry developments, and best practices in fitness technology.
Conduct training and support sessions for customers to help them fully utilize fitness technology tools.

Requirements

Fluency in Italian and proficient in English.
Prior experience in customer support or a related domain, ideally in the technology or fitness sectors.
A strong interest in fitness and familiarity with fitness technologies, devices, and applications.
Exceptional communication skills with strong problem-solving capabilities.
Customer-focused mindset dedicated to enhancing user experience.
Ability to work independently in a remote setup while effectively collaborating within a team.
Willingness to work flexible hours, including evenings and weekends if required.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....

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