Italian Speaking Fitness Tech Company Customer Support Expert - Remote in Greece

Patrique Mercier Recruitment PT is excited to offer a remote position for an Italian Speaking Fitness Tech Company Customer Support Expert based in Greece. In this vital role, you will provide exceptional support to our Italian-speaking customers using innovative fitness technology products. Your expertise will help clients with inquiries, troubleshoot issues, and guide them to maximize their experience with our cutting-edge fitness applications and gadgets. If you are enthusiastic about fitness, possess excellent customer service skills, and are fluent in Italian, we invite you to join our dedicated team!

Responsibilities

• Provide outstanding customer support to Italian-speaking users via phone, email, and chat regarding fitness technology products.
• Effectively address customer queries, troubleshoot technical problems, and support optimal usage of fitness applications and devices.
• Document customer interactions and feedback accurately to enhance service quality and customer satisfaction.
• Collaborate with team members to identify trends and propose improvements in customer service.
• Maintain up-to-date knowledge of product offerings, industry developments, and best practices in fitness technology.
• Conduct training and support sessions for customers to help them fully utilize fitness technology tools.

Requirements

• Fluency in Italian and proficient in English.
• Prior experience in customer support or a related domain, ideally in the technology or fitness sectors.
• A strong interest in fitness and familiarity with fitness technologies, devices, and applications.
• Exceptional communication skills with strong problem-solving capabilities.
• Customer-focused mindset dedicated to enhancing user experience.
• Ability to work independently in a remote setup while effectively collaborating within a team.
• Willingness to work flexible hours, including evenings and weekends if required.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....