German Speaking Fitness Tech Company Customer Service - Remote in Greece

Patrique Mercier Recruitment PT is excited to offer a remote position for a German Speaking Fitness Tech Company Customer Service Representative located in Greece. In this vital role, you will be the primary contact for our German-speaking customers, providing them with support and guidance related to our advanced fitness technology products. This is a wonderful opportunity to work from home, where you will help resolve inquiries, troubleshoot issues, and enhance the overall experience for our clients on their fitness journeys. If you are passionate about fitness, have strong customer service skills, and are fluent in German, we encourage you to apply!

Responsibilities

• Provide exceptional customer service to German-speaking clients through phone, email, and chat regarding fitness technology inquiries.
• Resolve customer issues, answer questions, and support users in optimizing their experience with fitness applications and devices.
• Carefully document customer interactions and maintain comprehensive records to improve service delivery.
• Work with colleagues to identify trends and advocate for customer needs and enhancements.
• Keep up-to-date with product information, industry news, and best practices in fitness technology.
• Offer training sessions to customers, helping them get the most out of fitness tech products.

Requirements

• Fluency in German and a good command of English.
• Prior experience in customer service or a similar role, ideally in the fitness or technology industries.
• Strong passion for fitness and understanding of fitness technologies, devices, and applications.
• Outstanding communication and problem-solving skills.
• Focus on customer satisfaction and a dedication to improving the user experience.
• Ability to thrive in a remote work environment and collaborate effectively with team members.
• Willingness to work flexible hours, including evenings and weekends as needed.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....