Offer summary

Qualifications:

Fluency in French and English is essential., Experience in customer service or support roles, ideally in the financial services sector., Strong analytical and problem-solving skills with attention to detail., Excellent communication abilities, both verbal and written..

Key responsabilities:

Deliver outstanding customer support to clients in French concerning financial products and services.

Assist customers with inquiries related to account management, transactions, and financial services.

Troubleshoot and resolve customer issues in a timely and efficient manner.

Document interactions with clients meticulously to maintain accurate records.

Job description

Patrique Mercier Recruitment PT is thrilled to present an exciting opportunity for a French Speaking Financial Services Support Agent to join our team remotely in Greece. As a leading recruitment agency, we specialize in connecting talented professionals with opportunities across various sectors, including financial services. In this role, you will be responsible for providing high-quality support to clients in French, assisting them with their inquiries related to financial products and services. If you have a passion for customer service and a keen interest in the financial sector, we would love to hear from you!

Responsibilities

Deliver outstanding customer support to clients in French concerning financial products and services.
Assist customers with inquiries related to account management, transactions, and financial services.
Troubleshoot and resolve customer issues in a timely and efficient manner.
Document interactions with clients meticulously to maintain accurate records.
Collaborate with internal teams to ensure comprehensive support and efficient service delivery.
Engage in regular training sessions to stay updated on regulatory changes and product knowledge.
Foster strong relationships with clients by delivering exceptional customer service.

Requirements

Fluency in French and English is essential.
Experience in customer service or support roles, ideally in the financial services sector.
Strong analytical and problem-solving skills, with attention to detail.
Excellent communication abilities, both verbal and written.
Familiarity with customer support software and CRM tools.
A commitment to providing top-quality service and addressing client needs promptly.
Ability to work independently in a remote setting while managing tasks and priorities effectively.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....

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