Offer summary

Qualifications:

Fluent in Finnish and English, both written and spoken., Exceptional communication skills with a strong emphasis on customer service., Experience in customer service or banking is preferred., Proven problem-solving skills and ability to work in a fast-paced environment..

Key responsabilities:

Communicate with Finnish-speaking clients through various channels including phone, email, and chat.

Assist customers with inquiries about banking products, account management, and financial services.

Resolve customer inquiries and complaints with professionalism and efficiency.

Log customer interactions accurately for effective record-keeping and follow-up.

Job description

Patrique Mercier Recruitment JP is excited to announce a captivating opportunity for a Finnish Speaking Customer Service Representative in Greece, with paid relocation! In this vibrant role, you will assist Finnish-speaking clients in the banking industry, providing them with exceptional support and guidance. This position not only allows you to enhance your career but also offers the chance to experience the beautiful culture and lifestyle of Greece. If you are passionate about customer service and seeking a new adventure, we want to hear from you!

Key Responsibilities

Communicate with Finnish-speaking clients through various channels including phone, email, and chat, ensuring excellent service.
Assist customers with inquiries about banking products, account management, and financial services.
Resolve customer inquiries and complaints with professionalism and efficiency.
Maintain a thorough understanding of the bank’s services and offerings to provide accurate information.
Log customer interactions accurately for effective record-keeping and follow-up.
Work collaboratively with team members to enhance service processes and improve customer satisfaction.
Participate in ongoing training and development opportunities to stay updated on the banking sector.

Requirements