Offer summary

Qualifications:

Fluent in Slovakian and proficient in English, both written and spoken., Excellent communication and customer service skills are essential., Strong problem-solving abilities and attention to detail are required., Previous customer service experience and familiarity with CRM systems are preferred..

Key responsabilities:

Deliver exceptional customer support to Slovakian-speaking clients via phone, email, and chat.

Address customer inquiries and resolve issues promptly to ensure satisfaction.

Document all customer interactions in the company’s CRM system.

Collaborate with team members to identify service improvement opportunities.

Job description

Join the vibrant team and kickstart your career in the stunning surroundings of Greece! We are currently seeking dedicated Slovakian-speaking customer service representatives to provide exceptional support for our clients. This exciting opportunity comes with a fully paid relocation package, allowing you to immerse yourself in the beautiful culture and lifestyle of Greece while enhancing your professional skills. In this role, you will assist customers by addressing their inquiries and resolving issues, ensuring a positive experience with our services. If you are passionate about helping others and ready for an adventure, this is the perfect opportunity for you!

Responsibilities

Deliver superb customer support to Slovakian-speaking clients through various communication channels, including phone, email, and chat.
Promptly address customer inquiries and resolve issues to maintain high satisfaction levels.
Maintain a thorough understanding of our products and services to offer accurate assistance to customers.
Document all customer interactions and outcomes in the company’s CRM system.
Collaborate with team members to identify opportunities for service improvement.
Engage in training sessions to enhance personal and team performance.
Contribute innovative ideas to improve customer experience and operational efficiency.

Requirements

Fluent in Slovakian, both written and spoken; proficiency in English is required.
Excellent communication and customer service skills.
Ability to work well under pressure and manage multiple tasks effectively.
Strong problem-solving skills and attention to detail.
Previous experience in customer service is preferred.
Familiarity with CRM systems and support tools is an advantage.
A proactive attitude, adaptability, and eagerness to experience and embrace a new culture.
Willingness to relocate to Greece.

Benefits

Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
Professional growth & development opportunities.
Competitive performance bonuses.
Competitive monthly salary + 2 extra salaries per year.
Health care benefits and numerous other discounts.
Fully paid training by certified instructors.
State of the art premises, providing a great working environment with relaxing break areas.
Special events as well as community & social responsibility initiatives.
Referral Program: Bring your friends and receive great bonuses!
Free Greek language courses.
Work for a Great Place to Work-Certified Company.