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German Speaking Customer Service Financial Sector - Athens, Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in German and English, both written and spoken., Exceptional communication skills with a strong focus on customer care., Prior experience in customer service or the financial sector is advantageous., Strong attention to detail and problem-solving skills..

Key responsabilities:

  • Deliver outstanding customer service to German-speaking clients through various channels.
  • Assist clients with inquiries related to financial products and services.
  • Resolve customer issues professionally, enhancing the overall client experience.
  • Maintain accurate records of customer interactions using the CRM system.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Embark on an exciting career journey with Patrique Mercier Recruitment JP as a German Speaking Customer Service Representative in Athens, Greece! This role offers a unique opportunity to engage with clients in the financial sector, providing them with excellent support and assistance. Enjoy working in a sunny and culturally rich environment while being part of a dedicated team focused on delivering high-quality customer service. If you are passionate about helping others and have a knack for problem-solving, we want you on our team!

Key Responsibilities
  • Deliver outstanding customer service to German-speaking clients through various channels, including phone, email, and chat.
  • Assist clients with inquiries related to financial products and services, ensuring clarity and accuracy.
  • Resolve customer issues professionally, enhancing the overall client experience.
  • Stay updated on the company's offerings and relevant industry trends to provide informed assistance.
  • Maintain accurate records of customer interactions using the CRM system.
  • Collaborate with team members to improve processes and elevate service standards.
  • Participate in training and development initiatives to enhance your skills and knowledge.

Requirements

  • Fluency in German and English, both written and spoken.
  • Exceptional communication skills with a strong focus on customer care.
  • Prior experience in customer service or the financial sector is advantageous.
  • Ability to work effectively in a fast-paced environment while managing multiple inquiries.
  • Strong attention to detail and problem-solving skills.
  • A collaborative mindset with a proactive approach to challenges.
  • Willingness to relocate to Athens and immerse yourself in a new cultural experience.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
GermanEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork
  • Collaboration
  • Adaptability

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