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Settlements Officer

Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

6 months to 2 years of settlement experience in finance, banking, or a related field., Strong critical thinking and problem-solving skills with high attention to detail., Proficiency in Excel for data management and reporting., Excellent verbal communication skills and customer service experience..

Key responsabilities:

  • Process and finalize finance settlements efficiently and accurately.
  • Liaise with lenders, clients, and internal teams to ensure a smooth settlement process.
  • Review and verify financial agreements and contracts for accuracy and compliance.
  • Maintain and update financial records, reports, and Excel spreadsheets.

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Virtual Staff 365 Management Consulting Scaleup https://www.virtualstaff365.com.au/
51 - 200 Employees
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Job description

Our client is an Australian company that sells beauty equipment and supports thousands of distributors.

They are now looking to hire a Settlements Officer to support their finance team in processing settlements, ensuring accuracy in financial agreements, and coordinating with lenders.

Job Responsibilities:

  • Process and finalise finance settlements efficiently and accurately.
  • Liaise with lenders, clients, and internal teams to ensure a smooth settlement process.
  • Manage and track settlement transactions through COG – Settlement Portal.
  • Review and verify financial agreements and contracts for accuracy and compliance.
  • Coordinate with clients to retrieve required documentation for finance processing.
  • Conduct background checks and ensure all settlement conditions are met.
  • Maintain and update financial records, reports, and Excel spreadsheets.
  • Handle customer inquiries, providing professional and timely support.
  • Work closely with sales teams, understanding the role's connection to the sales process.
  • Assist in process improvements and proactively manage settlement pipeline

Requirements

  • 6 months – 2 years of settlement experience in finance, banking, or a related field.
  • Strong critical thinking and problem-solving skills.
  • High attention to detail and ability to work under pressure.
  • Experience dealing with lenders is highly desirable.
  • Proficiency in Excel for data management and reporting.
  • Excellent verbal communication skills, with clear pronunciation and good pacing.
  • Customer service experience with the ability to build rapport quickly.
  • Strong organisational skills and ability to manage multiple transactions efficiently.
  • Familiarity with financial agreements, contracts, and loan calculators.
  • Willingness to work an additional day on the weekend if the last day of the month falls on a weekend.
  • Must have a stable internet connection

Benefits

  • Permanent work-from-home set-up
  • Dayshift (Australian business hours)
  • Full-time job
  • HMO
  • Annual leave
  • Adhoc Bonus

Required profile

Experience

Industry :
Management Consulting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Time Management
  • Communication

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