Intermediate Cloud Platform Engineer

It's our time to scale. It's your time to be part of something big.

Tulip's mission is bold. We're a team of experts who have worked with and for retailers over the past 20 years. We are driven to disrupt an entire industry and enable one of the world's largest job markets.

Tulip has built a retail mobile software platform that empowers leading retailers such as Mulberry, Chanel, Saks Fifth Avenue, Kate Spade, Coach, and Michael Kors to give mobile devices to their store associates so they can elevate service, sell more and provide a personalized experience.

Tulip is where you come to make an impact, working with like-minded people to build something meaningful using the best technology. We are growing, and while lean is great, we need more people, energy, innovation and talent.

We are seeking a skilled Cloud Platform Engineer to join our team. In this role, you will be responsible for managing and enhancing our cloud infrastructure, ensuring reliability, scalability, and security. You will work closely with development, security, and operations teams to implement best practices in DevOps, Site Reliability Engineering (SRE), cloud security, and application security. This is an exciting opportunity to contribute to a high-performing team and drive improvements in our cloud-based systems.

What You'll Do:

• Build and maintain scalable, secure cloud infrastructure on GCP and AWS.
• Manage Kubernetes clusters to ensure high availability, scalability, and performance.
• Automate infrastructure deployment and management using Terraform.
• Improve CI/CD pipelines using GitLab CI/CD for faster and more reliable releases.
• Identify and resolve security risks using Google SecOps and other security tools.
• Apply security best practices across cloud infrastructure and applications.
• Support SSDL by assisting developers with threat modeling, integrating security checks into CI/CD, and managing SAST, DAST, and SCA tools.
• Work with pentesters to uncover vulnerabilities and apply effective fixes.
• Monitor and optimize system health and performance using Grafana and Prometheus; adjust alerts and dashboards to quickly detect and resolve issues.
• Troubleshoot and resolve production issues, conduct root cause analysis, and implement long-term solutions.

What You Bring:

• 3-5 years of experience in Cloud Infrastructure & Architecture, SRE, DevOps, Information Security or Secure Software Development
• Strong team player with excellent communication and collaboration skills.
• Strong problem-solving skills and ability to troubleshoot production issues.
• Strong experience with GCP or AWS for cloud infrastructure management.
• Hands-on experience with Kubernetes for container orchestration.
• Proficiency in using Terraform for infrastructure as code.
• Experience with CI/CD tools like GitLab CI/CD.
• Knowledge of security best practices and tools (Google SecOps, SAST, DAST, SCA).
• Deep knowledge of Grafana and Prometheus for monitoring; capable of defining SLOs and tracking key SRE and DevOps metrics to improve system performance and reliability.

Bonus Skills:

• Relevant certifications such as Google Professional Cloud Engineer, AWS Certified DevOps Engineer, Certified Kubernetes Administrator, HashiCorp Terraform Associate, CISSP, or CCSP.
• Familiarity with security compliance frameworks (e.g., PCI, SOC2, ISO27001).
• Experience with infrastructure cost optimization.
• Automation and scripting experience (e.g., Python, Bash).
• Exposure to incident response and post-mortem analysis.

Tulip has perks, career progress, and an intimate culture. We have:

• Embraced remote culture! Work remotely, permanently, and full-time.
• Ability for employees in many roles to choose to work a 4½ or 4-day week.
• A “workcation” benefit that’ll let you work reduced hours in order to extend your vacations
• An excellent healthcare plan with no wait time, paid parental leave, and corporate gym rates.
• A culture of openness and idea generation. We have weekly all-hands and quarterly town halls. We pride ourselves on our transparency and keeping it real. From the most senior to the newest team member, we give you access to decision makers and career-building work. 
• The opportunity to grow and apply new skills be it hands-on or leadership. We prioritize diversity, inclusion, and building a community. We're a little weird but in a good way. 

Why we are awesome

Tulip is hungry and humble. When you join Tulip, you'll be part of a strong, thriving, diverse group of people who come from different disciplines, countries, and experiences. We do what we love and it shows in our unrelenting pursuit of affecting real change. We believe in investing in our people, building positive relationships with our customers, and treating our work like our craft.

Tulip is at the cutting edge of technology. We work with big-name retailers. It's a chance to step up to solving complex technical problems and develop a deeper understanding of the retail world while being part of a niche startup style company. We don't fear failure; we embrace challenges. We're excited about taking the lesser known paths, using the open source tools and keeping up with the pace of evolving tech solutions. It's fun, it's fast, and it's future-focused.

Tulip gives back. Inspired, passionate, and committed people helped make us the successful company we are today. We challenge norms and put people before profits. We believe we can build a great company that changes the technical space while simultaneously giving back to society and the community.

Join us.

Feel like you can't tick all the boxes? If you have some of the skills and experience that we're looking for and are willing to use your talent to learn the rest, we encourage you to apply.

Tulip Retail is strongly committed to equal opportunities in employment. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, and others who may contribute to the further diversification of Tulip Retail.

Tulip Retail welcomes and encourages applications from people with disabilities. Accommodations are available by request for candidates taking part in all aspects of the selection process.