Offer summary

Qualifications:

University Degree or Diploma required., At least 2 years of relevant training experience., Background in luxury and premium brands preferred., Excellent written and oral skills in English and Russian are essential..

Key responsabilities:

Prepare and execute retail workshops for assigned clients.

Stay updated on training developments and adapt approaches to meet organizational needs.

Gather feedback from trainees and trainers after each session.

Organize and coordinate all training schedules with excellence.

Job description

FACE2FACE is the leader in today’s luxury retail training, coaching and consulting. Its team of senior international-certified training consultants have dedicated their careers to the luxury retail market.

Over a ten year legacy, each of Face2Face's strategies has been expertly designed to embed the behaviors necessary to drive true change and concretely increase business results. It aims to maximize the capabilities of the front-line staff, empower the sales associates, and help them master the art of selling luxury. This is done by bridging the gap between the brand’s promises, the customers’ expectations and the capabilities of the sales force.

Face2Face Training and Consultancy is a member of the Customer Experience Group, the synergy of five leading agencies offering together a framework that elevates customer experience. For more information, visit www.f2f.hk

We are now looking for a Freelance Retail Trainer who has a great passion for premium and luxury brands.

You will be reporting to the Managing Director for EMEAE/ USA and will be assigned to a prestigious leading brand in the market.

Your responsibilities will include:

Prepare and execute retail workshops for clients assigned to you
Remain abreast with developments in the field of training and facilitation and recommend suitable approaches that can be adapted to the training needs of the Organisation
Gather feedback from trainees and trainers after each session
Operate with excellence to organize and meet all training schedules and coordination

Requirements

Education

University Degree/ Diploma

Experience

At least 2 years’ relevant training experience
Ideally with background in Luxury and Premium brands (Fashion, Cosmetics, Skincare. Watches & Jewelry and Travel retail)

Key Skills