Offer summary

Qualifications:

Bachelor's degree in a relevant field such as Computer Science or Business Administration., ITIL Certification is desirable., Excellent analytical and problem-solving skills are required., Strong communication skills for both technical and non-technical audiences..

Key responsabilities:

Develop and document IT/IS policies and procedures.

Collaborate with stakeholders to ensure clarity and effectiveness of documentation.

Maintain effective working relationships in a diverse environment.

Provide support and guidance on policy implementation.

NextLink is a global leader and the fastest growing next-generation provider of IT, BPO and digital services. We are a team of experienced IT practitioners, outstanding engineers, and innovative team members with a deep-rooted passion for automation. We strive to deliver the best possible solutions using digital technologies and targeted talent sourcing. We enable man-machine collaboration, solve complex business problems, and combine human creativity and intellect with powerful algorithms. Our Vision: To be the most reliable one-stop-shop for high quality technology services delivered within a collaborative empowerment culture. Our Values: • Customer Focus – Our customers are at the centre of everything we do. • Passion – We are passionate about delivering innovative, high quality services to our customers and our teams. • Collaboration – We work together with our customers, our partners and in our organisation to always achieve the best results. Together we are stronger. • Empowerment – We empower and enable our people to make things happen. • Flexibility – We are flexible and adaptable in our ways of thinking and working. We make the impossible possible. An Overview of our Services: TECHNOLOGY: • Enterprise Application Services • SAP • Microsoft • Salesforce • ServiceNow • Infrastructure Services • AWS • Oracle CONSULTING: • Technology Consulting • Enterprise Application Transformation Services • Mobility and Workplace Services OPERATIONS: • Targeted talent sourcing • Business Process Services DIGITAL TRANSFORMATION: • Mobility • Data Sciences & Analytics • Cloud • Internet of Things • Machine Learning Solutions • Robotics Process Automation • Artificial Intelligence • Blockchain • Digital Health Solutions

Job description

This is a remote position.

Education and Certification:

Required: • Bachelor's degree in a relevant field (e.g., Computer Science, Business Administration).

Desirable: • ITIL Certification

Skills Set:

Required:

• Excellent analytical and problem-solving skills.

• Ability to understand complex systems and communicate them clearly and effectively in written documentation.

• Excellent communication and interpersonal skills and ability to maintain effective working relations in a multi-cultural environment with sensitivity and respect for diversity.

• Clear and concise writing understandable by both technical and non-technical stakeholders.

• Team spirit.

Required profile