Offer summary

Qualifications:

Bachelor’s degree or equivalent experience, 2+ years’ experience conducting technical and functional field training, Experience implementing and configuring a packaged software system, Excellent writing, presentation, and communication skills..

Key responsabilities:

Deliver product implementation and support training through in-person and virtual sessions

Monitor class participation and analyze content flow in learning sessions

Evaluate course participants for certification eligibility

Act as a subject matter expert for course development and maintenance.

Job description

Applications for this role will be accepted until March 31st, 2025.

About Us

WorkForce Software, an ADP Company, is the first global provider of workforce management solutions with integrated employee experience capabilities. The company’s WorkForce Suite adapts to each organization’s needs—no matter how unique their pay rules, labor regulations, and schedules—while delivering a breakthrough employee experience at the time and place work happens. Enterprise-grade and future-ready, WorkForce Software is helping some of the world’s most innovative organizations optimize their workforce, protect against compliance risks, and increase employee engagement to unlock new potential for resiliency and performance. Whether your employees are deskless or office workers, unionized, full-time, part-time, or seasonal, WorkForce Software makes managing your global workforce easy, less costly, and more rewarding for everyone.

Over one thousand organizations with more than 4 million users in over 100 countries rely on WorkForce Software solutions to streamline compliance, reduce labor costs, provide more intuitive tools to their employees, and achieve strategic HR on a global basis.

Responsibilities

Delivery of product implementation and support training through in-person sessions at key strategic partner and WorkForce Software corporate facilities
Conducts effective product implementation and support training sessions via virtual classroom setting
Monitor class participation and analyze flow of content in learning sessions
Evaluate course participants for certification eligibility
Act as subject matter expert in areas of specialty for course development and maintenance
Stay updated on the latest product releases and features for assigned products

Requirements

Experience implementing and configuring a packaged software system or highly complex internally developed application
2+ years’ experience conducting technical and functional field training
Understanding of workforce management solutions from a consulting perspective
Existing knowledge of, with desire to learn, local terminology related to time and absence processes in various countries
1+ year(s) experience using SQL and writing complex queries
Excellent writing, presentation, and communication skills
Up to 10% off hours training delivery

Desired Skills

Experience programming in a 3GL or 4GL language
Knowledge of Human Capital Management (HCM) systems
Experience working with the WorkForce Software Suite of product
Experience developing technical training

Travel

Up to 50% travel

Education

Bachelor’s degree or equivalent experience

You'll Love Working Here Because You Can

Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
Continuously learn through ongoing training, development, and mentorship opportunities
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Focus on your mental health and well-being. We're here to provide exception service to our clients, and none of that happens without each of taking care of ourselves and being there for one another.
Join a company committed to giving back and generating lasting, positive impact upon the communities in which we work and live.
Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short and Long Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more.

This job description is not intended to be all inclusive, and employee will perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.

To maintain our goal of remaining a diverse and inclusive company, WorkForce Software advocates for and promotes a diverse, equitable, safe, and professional workplace where all people feel welcomed and empowered. We are committed to creating an environment that supports and celebrates the full range of our individual and collective differences, so that everyone can do their best and most innovative work, on the job and in our communities.

WorkForce Software is committed to the full inclusion of all qualified individuals. As part of this commitment, WorkForce Software will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Talent Acquisition Department at careers@workforcesoftware.com, 1-833-987-3831.

WorkForce Software is an Equal Opportunity Employer.

Compensation$75,000 - $80,000 Annually

Required profile