Are you good with money? Do you understand utility revenue management? Can you figure out innovative ways to keep the cash flowing and still have satisfied customers?
If you have billing, payments, and collections deep in your DNA, have we got a spot for you! We’re looking for an expert to join our Customer Engagement consulting team. If you’re a top-notch utility industry expert and a revenue management or meter-to-cash geek, we want to talk to you! And we’d be super excited if you just can’t stop thinking about ways to help utilities protect their revenue while making sure customers have a good experience and are satisfied.
E Source provides predictive data science, research and advisory, and solution services to help utilities make decisions that benefit their customers, their bottom line, and our planet.
What you’ll do
You’ll be advising our clients on how they can enhance their revenue management processes, including billing, payments, credit and collections, and revenue protection to deliver business benefits. Using your deep utility functional knowledge and experience, you’ll be able to create actionable strategies that improve billing, collections, and overall financial performance and reduce bad debt without negatively affecting customer satisfaction.
The expertise you’ll need to draw upon includes:
What will make you a good fit
Experience
A little about E Source
Utilities across the US and Canada face the same fundamental, day-to-day challenges: to ensure reliable service for every customer while maintaining and modernizing aging distribution networks and meeting regulatory requirements—all while keeping rates affordable. At the same time, climate change has created a common, universal call to action: to reduce our carbon impact, improve our environment, and ensure the prosperity of future generations.
At E Source, we’re dedicated to helping every utility become a Sustainable Utility. That means doing the hard work it takes to achieve goals that often seem at odds with one another:
E Source blends industry-leading research, predictive data science, and solution services to help utilities make better decisions to serve their customers, their bottom line, and our planet. With a commitment to practical innovation, we use more than three decades of utility-focused experience and our unique solution set to help our clients become a Sustainable Utility.
Benefits
The budgeted salary for this position is $110,000 to $185,000 USD + annual bonus. Actual pay will be adjusted based on experience.
This role will require travel throughout the US on a regular basis and must be able to be productive while working remotely.
Applicants must be authorized to work for any employer in the US. We’re unable to sponsor or take over sponsorship of employment visas at this time.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Employees of E Source are encouraged to apply. To foster a positive work environment and company culture, we support our employees in their career growth at E Source.Employees who are interested in similar job opportunities in the future should visit the E Source careers page for a listing of all open positions and contact Human Resources to express interest.
We contact applicants directly via email using only our designated company email addresses with the domain of @esource.com. Please do not provide personal information to anyone over email and be wary of other accounts impersonating businesses.
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