Fluent in English and native in Vietnamese., 1+ years of experience in over-the-phone interpretation is preferred., Good knowledge of medical terminology and awareness of legal terminology is a plus., High emotional intelligence and strong communication skills are essential..
Key responsabilities:
Provide accurate interpretation between non-Vietnamese and Vietnamese speakers during calls.
Ensure transparency and clarity during conversations in various fields.
Maintain high levels of accuracy and efficiency while interpreting.
Comply with technical requirements for remote work and ensure effective communication.
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Kalam a Future group company, is a world-class virtual BPO company that provides cost-effective interpretation, translation & customer experience solutions to more than 300 companies globally and helps them thrive beyond borders, reduce costs, and expand into new markets.
Our mission is to help you attract and retain customers by providing loyalty, satisfaction, and real human experience that ultimately leads to business expansion and revenue growth.
If you are passionate about different languages and interpretation, we need you!
We are looking for professional remote interpreters who want to join an international company and be a great help to the community.
An Over-the-Phone Interpreters (OPI) /Video Remote Interpreters (VRI) in Future Group Translation and Localization Services provide accurate communication between non-Vietnamese and Vietnamese speakers during the calls. They carry out exclusive service in different fields and industries and assure transparency during the conversation.
Interpreters in Future Group Translation and Localization Services are linguistic experts, fast workers when it comes to the information mentioned during the call, and renowned for their high level of tolerance, accuracy, and expertise.
Requirements
Your background and experience:
Fluent in source language English and Native in Vietnamese target language
1+ years of over the telephone interpretation experience in a well-known interpretation company is a plus.
Good knowledge of medical terminology.
Awareness in legal terminology is a plus.
International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.).
High school diploma in your native language.
High emotional intelligence and tolerance to different cultures.
High level of communication, listening, note-taking, and memory retention skills.
Technical requirements:
As this position is fully remote, you should comply with several technical requirements for your computer. We need to be sure, that your home office will work effectively.
Internet
Dedicated high-speed, private, and secured internet connection.
Minimum download speed 10 Mbps (megabits per second)
Minimum upload speed 4 Mbps (megabits per second)
Wired Internet, Ethernet Port (Wi-Fi is not allowed)
Systems
Minimum Windows 10 operating system
Computers with dual core, 2 GHZ processor, like an Intel Core i5 or superior
8 GB RAM memory minimum
Equipment
Single device (computer or laptop) which can run required systems (see #2). (No external devices, such as cell phones or tablets, are permitted)
External monitors and connectors (if applicable).
Computers must operate in “High Performance” mode, not “balanced” or “power saver”.
Power adapter plugged in and not operating on battery.
Chromebook, or Mac is not allowed.
USB Headphones Use a noise cancelling, wired headset with a built-in microphone (no wireless/Bluetooth headphones). The microphone should stay in place once adjusted. No 3.5mm adapter. Bluetooth and other wireless headsets are not allowed.
Benefits
What we offer you:
Fully remote position with a clear schedule.
Full-time or part-time position (business and weekend hours).
Immediate availability to start working after onboarding.
Internal Certified training.
Monthly fee payments.
Contract type of employment.
If you choose to work with Future Group Translation and Localization Services you will get into a friendly team, that supports each other, actively communicates, has its own corporate culture, and achieves the goals together!
Required profile
Experience
Spoken language(s):
EnglishVietnamese
Check out the description to know which languages are mandatory.