Manager, Strategy and Operations

About Tomorrow Health

Tomorrow Health enables exceptional healthcare for patients and their families in the place they want to be most — home. At Tomorrow Heath, we build technology that rewires the way home-based care is ordered, delivered, and paid for. Tomorrow Health connects patients, providers, health plans, and home-based care suppliers, to ensure patients receive the correct and timely care they need to remain healthy at home.

We believe in putting patients first, that many perspectives are stronger than one, and in treating those we serve just as we would our own family members. We hope you’ll join us if you’re passionate about improving healthcare delivery, leveraging technology to help people, and working in a collaborative, diverse environment.

The Team 

Tomorrow Health’s Strategy and Operations team is the company’s centralized insights generation, analytics, and strategy arm focused on optimizing processes and driving key business initiatives. We work closely with senior leadership and cross-functional teams to identify opportunities for improvement and implement solutions that support the company’s growth. As a member of this team, you will have the opportunity to work on high-impact projects and contribute directly to the company’s success in a fast-paced, dynamic environment.

The Role

We are currently looking for a Manager, Strategy and Operations who will help us lead several of our key initiatives. Reporting to the Vice President of Operations, this person will play a pivotal role in driving key initiatives and supporting executive decision-making. You will be responsible for analyzing data, identifying areas for improvement, developing actionable insights, and implementing solutions to enhance overall performance and efficiency. Some examples of work you will take on include driving operations capacity optimization initiatives and providing analytical and strategic insights to enhance order completion rates and reduce turnaround times

Who you are

• You are a problem solver with a strong analytical mindset who enjoys turning data into actionable insights
• You thrive in a fast-paced environment and are comfortable managing multiple projects simultaneously
• You have a strategic, results-driven approach and can drive initiatives that enhance operational efficiency
• You bring a collaborative attitude, working seamlessly with cross-functional teams and leadership to achieve shared goals
• You are comfortable with ambiguity, able to adapt quickly, and demonstrate a high level of initiative and ownership

Responsibilities

• Lead or support strategic projects aimed at improving operational efficiency, customer experience, and execution of the end-to-end order lifecycle 
• Analyze large data sets to uncover actionable insights, leveraging tools such as Google Sheets, SQL, or BI platforms
• Own and drive OKR initiatives and contribute to OKR goal setting and planning process 
• Analyze operational processes and identify areas for improvement, including capacity allocation, workflow efficiency, and cost reduction
• Develop business strategies and frameworks to support growth and operational excellence
• Design and implement performance metrics and dashboards to track key operational and company KPIs
• Manage stakeholder communication and ensure alignment across teams

Requirements

• Bachelor's degree in STEM, Business, Economics, or a related field; MBA or relevant advanced degree preferred
• 3-5+ years of experience in a strategy, analytics, or management consulting role
• Strong analytical and problem-solving skills, with the ability to work with large data sets and extract meaningful insights
• Proficient in Microsoft Excel and/or Google Sheets; experience with SQL, Snowflake, Sigma, or other analytics tools is a plus
• Proven ability to manage multiple projects simultaneously and work under tight deadlines
• Highly organized, self-motivated, and able to work independently and as part of a team

Benefits

• 100% employer-paid medical, dental and vision benefits
• HSA and FSA (Dependent Care and Commuter)
• Fully covered membership in One Medical for on-demand primary care, and Teladoc for 24/7 virtual care
• 12 weeks of paid parental leave for all caregivers 
• Free mental health support with BetterUp through Health Advocate EAP
• Short-term, and long-term disability plan availability
• Company-sponsored Life and AD&D insurance 
• Educational reimbursement
• Monthly wellness stipend
• Commuter Benefits
• Access to Vanguard 401k plan
• Unlimited vacation and 11 corporate holidays

Salary range for this position: $130,000 to $150,000/yr, depending on experience and qualifications, plus equity

Learn more about our core values and working with us on our careers page and Interview Guide! 

Tomorrow Health is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.