Practice Development Manager_Central

Department: Sales

Location: APAC-Japan-Remote

Description

Role summaryThe Invisalign Practice Development Manager (PDM) will be responsible for generating sales through existing customers and gaining new customers in their assigned territories. Activities will also include assistance in new user Training Days, continuing educational workshops, trade shows and selling related materials and collateral.

The customer must view the PDM as a business partner and value their support and input in their interaction with their practices. The PDM will actively assist all practices in promoting the Invisalign brand to its patients and other consumers with the assistance of the Invisalign marketing team.

Role expectations

Essential duties include but are not limited to the following:

Deliver Results

• Achievement of Monthly, Quarterly and Annual Sales Targets of aligner and iTero, MBO, Operational Plan and Profitability Plan for Japan.
• Responsible for the working with assigned accounts and team within Invisalign KK (Japan), including direction, motivation and development of sales plans, targets, and strategies and the removal of obstacles to success.
• Provide all appropriate reporting to the Regional Sales Manager including feedback from customers on a weekly and monthly report
• Responsible for the sales area as 'their business' and be willing to take responsibility for its planning and development in what is a high growth business.
• Work closely with co-colleagues to develop a high-performance team in Japan.
  
  

Drive the Best Outcomes

• Acquire and maintain detailed knowledge of the company's products;
• Provide training in product knowledge, selling skills, and territory management, and Align Terms and Conditions of Business. Evaluation and coaching of co-colleagues through observation during co-travel, frequent feedback and the analysis of data.
• Evaluate levels of customer, product and systems knowledge via in-field assessment.
• Provide appropriate training and field coaching as required.
• Build strong ethical business relationships with customers to ensure usage of our products and gain greater market share by focusing high value activity and selling.
• Ensure professional dress code and attitude is maintained at all.
• Participate in proactive team efforts to achieve departmental, company goals and comply with all policies, practices and procedures.
• Work with the Regional Sales Manager to set Operational plan for future periods and perform other duties as assigned.
• Keep abreast of what competitors are doing; and update Japan Marketing Team of market intelligence and pulses in the market.
• Be responsible for all quality updates records and customer product feedback for Japanese market.
• Comply with all policies, practices and procedures.
  
  

Lock in Key Relationships

• Engage certified doctors and develop potential for new cases; engage non-certified doctors and establish their potential as an Invisalign provider and current submitters to develop Invisalign and iTero business.
• Balance the short term operational needs with the long term organizational needs of the business.
• Work closely with Marketing Team to develop and implement sales and marketing strategies; such as management of Platinum and above accounts as well as opening new accounts and assist customers to achieve sales, distribution and display objectives.
  
  

What We're Looking For

To perform this job successfully, the individual must have mastered the skill set of a Territory Manager. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Strong analytical and business planning skills
• High integrity
• Demonstrated leadership
• Track record of coaching/developing Sales Representatives
• Capacity to execute marketing plans
• Capacity to manage budgets and expenses
• Excellent written and verbal communication skills to diverse customer audiences.
• Strong capabilities to interface effectively with all customer types
• Ability to function effectively in a high performance team
• Provide support to audit processes and quality management system as required
  
  

EDUCATION And/or EXPERIENCE

• BS or BA preferred and/or equivalent experience.
• A degree in sales, marketing or a related science discipline would be an advantage.
• Medical, orthodontic, and/or dental sales and/or marketing experience preferred
• Alternatively, background as dental therapist/hygienist and acquired valuable knowledge of the industry and its products
• Excellent oral and written communication skills
• Pride in excelling and self-directed individual.
• Computer knowledge is required.
• 4-6 Years sales experience
  
  

Work hours and conditions

Working hours are between 9.00am and 5.45pm. Work outside of these hours will occasionally occur through workshops and meetings. This will be a minimum requirement.

Travel may be required in the management of multiple territories, meetings and conferences.

Work outside normal hours will be required in instances of Trade Shows, Conferences or Sales Meetings. Days in lieu of working weekends will be available without the inclusion of the Invisalign Summit, Invisalign APAC Forums or other workshops and conferences of this nature. Days in lieu will be taken within the year of which they are accrued.

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Global Diversity Statement

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.

Equal Opportunity Statement

Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.