Offer summary

Qualifications:

Bachelor’s degree required; MBA or relevant advanced degree strongly preferred., 10+ years of experience leading operational and/or transformational initiatives, including 5+ years in a senior leadership position., Expertise in operational efficiency, process improvement, and change management., Advanced analytical abilities with proficiency in business intelligence tools to guide data-driven decisions..

Key responsabilities:

Oversee the Business Operations function and partner with department leaders to implement strategic initiatives.

Define and execute a cohesive multi-year operational strategy that aligns with the company’s long-term growth objectives.

Lead change management initiatives to ensure enterprise-wide adoption of transformation strategies and deliver measurable results.

Build a collaborative, results-driven team culture that fosters innovation and operational excellence.

Job description

Description

Executive Director, Business Operations

What You’ll Do

The Business Operations department aims to drive enterprise-wide operational excellence by creating scalable, transformative efficiencies that align with long-term strategic goals and enable sustainable growth. This team champions innovation in processes, tools, and structures—leveraging the latest advancements in artificial intelligence (AI) to empower employees to deliver industry-leading solutions for our clients.

As the Executive Director, you will oversee the Business Operations function. You will partner with department leaders across the agency, including finance, IT, people operations, and client teams, to implement strategic initiatives that enhance organizational performance, increase operational efficiencies, and accelerate business transformation and the use of emerging technologies, including AI and machine learning. You will lead a broader portfolio of high-impact projects and serve as a key driver of change management. Additionally, you will guide a team of senior leaders and managers to continuously refine systems, reporting, and processes to optimize outcomes while fostering a culture of responsible innovation, agility, and accountability.

An ideal candidate is a visionary leader who excels at building long-term strategies, mobilizing teams, and solving complex challenges. They possess deep expertise in scaling operations, leveraging data to inform decisions, and implementing enterprise-wide transformations.

A Day in the Life

Deliverables

Define and execute a cohesive multi-year operational strategy that aligns with the company’s long-term growth and innovation objectives
Identify opportunities to modernize operations and eliminate inefficiencies through advanced technologies and scalable process improvements
Spearhead change management initiatives to ensure enterprise-wide adoption of transformation strategies and deliver measurable results
Establish clear KPIs and reporting frameworks that provide actionable insights to leadership, leveraging advanced analytics to anticipate trends and inform decisions
Evaluate and implement proprietary and licensed AI tools and processes to enhance productivity, track progress, and quantify the impact of initiatives

Internal Responsibility and Management

Develop advanced reporting frameworks and analytics efforts that identify trends, anticipate challenges, and inform actionable recommendation
Build a collaborative, results-driven team culture that fosters innovation, professionalism, and operational excellence
Act as the executive liaison, ensuring seamless alignment between leadership and cross-functional teams to operationalize business strategies
Partner with senior executives, including finance, IT, and HR, to address ongoing operational challenges and design forward-thinking solutions
Work cross-functionally with leadership and client teams to implement business strategies that enhance retention and drive organizational growth
Ensure proposals and strategies are communicated effectively to secure executive alignment and commitment
Cultivate a collaborative, results-driven team culture that fosters innovation, AI fluency, and operational excellence

Other duties may be assigned to help drive deliverables within this role.

What You Must Have

Education and Experience

Bachelor’s degree required; MBA or relevant advanced degree strongly preferred
10+ years of experience leading operational and/or transformational initiatives, including 5+ years in a senior leadership position
Demonstrated experience successfully driving change in fast-paced, rapidly evolving industries
Experience managing large teams, including mentoring senior-level direct reports

Skills and Competencies

Visionary leadership with a proven ability to drive enterprise-wide transformations aligned with strategic growth
Expertise in operational efficiency, process improvement, and change management.
Advanced analytical abilities with proficiency in business intelligence tools to guide data-driven decisions
Exemplary communication skills, with the ability to influence and inspire executives and cross-functional teams
Demonstrated ability to lead AI-powered transformations, improve processes, and manage complex, deadline-driven projects

What You Might Have, but Isn’t Required

PMP Certification or Lean Six Sigma Black Belt Certification
Hands-on experience implementing ERP systems or other enterprise-wide platforms
Knowledge of Workfront, Slack, Microsoft Teams, or similar collaborative tools

Travel Requirements

Willingness to travel up to 10% of the time (domestic and international)

The Team You’ll Work Closest With

You will lead the Business Operations team and collaborate regularly with our C-Suite leadership, IT, People Operations, and Finance. Additionally, you will work with cross-functional teams to ensure operational strategies are effectively integrated across the organization.

Why You’ll Love Us

100% remote environment with opportunities for local meetups
Positive, diverse, and supportive culture
Passionate about serving clients focused on cancer and blood diseases
Investment in you with opportunities for professional growth and personal development through Vaniam Group University
Health benefits – medical, dental, vision
Generous parental leave benefit
Focused on your financial future with a 401(k) plan and company match
Work-life balance and flexibility

Flexible time off policy for rest and relaxation
Volunteer time off for community involvement

Emphasis on personal wellness

Virtual workout classes
Discounts on tickets, events, hotels, childcare, groceries, etc
Employee assistance programs

Salary offers are based upon several factors including experience, education, skills, training, demonstrated qualifications, location, and organizational need. The range for this role is $175,000 - $190,000. Salary is one component of the total earnings and rewards package offered.

About Us

Vaniam Group is a people-first, purpose-driven, independent network of healthcare and scientific communications agencies committed to helping biopharmaceutical companies realize the full potential of their compounds in the oncology and hematology marketplace. Founded in 2007 as a virtual-by-design organization, Vaniam Group harnesses the talents and expertise of team members around the world. For more information, visit  www.VaniamGroup.com

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