Senior Product Manager

Company Overview:

Itential is a global leader in automation and orchestration for NetDevOps teams with products built to support both network and cloud infrastructure. We make it easy for enterprise organizations to reduce manual operations and simplify network management from Day 0/1 deployment, Day 2 changes, and beyond.

Job Description:

As a Senior Product Manager at Itential, you will be responsible for driving the strategy, key objectives and roadmap of a product line. You will collaborate with cross-functional teams, including product development, engineering, user experience, operations, and marketing to develop innovative solutions that enhance customer experiences and meet key business objectives. This role involves performing market research, analyzing customer feedback, and using data-driven insights to prioritize features and improvements. You will also engage with stakeholders across Itential to align on goals, manage project timelines, and ensure the successful launch and improvements of products that maintain Itential’s standards for quality and effectiveness. Excellent communication, leadership, and strategic thinking skills are essential to excel in this position. 

Key Responsibilities:

• Develop Product Vision and Strategy: Define and communicate a clear product vision and strategy that aligns with business objectives and customer needs. Use market insights, customer feedback, and data analysis to guide product direction.
• Product Roadmap Execution: Create and manage product roadmaps that address customer pain points and improve experience. Prioritize features and resources, ensuring timely delivery of projects that meet quality standards.
• Stakeholder Collaboration: Work effectively with diverse teams, including engineering, marketing, design, analytics, and sales, to drive product development and go-to-market strategies.
• Customer Insights and Feedback: Collect and analyze customer and market feedback to identify opportunities for product improvements and innovation. Be the voice of the customer in all interactions and decisions.
• Data-Driven Decisions: Utilize qualitative and quantitative data to make informed product decisions. Monitor and report on product performance and make recommendations for enhancements.
• Go-to-Market Strategy: Develop and execute go-to-market plans, including launches, customer rollout, and post-launch analysis.
• Mentoring and Leadership: Mentor and lead product management team members, fostering a culture of innovation and excellence.

Basic Qualifications:

• Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field. 
• 7+ years experience in product management, specifically in the areas of infrastructure, cloud computing, or related technologies. 
• Strong understanding of infrastructure components such as servers, storage systems, databases, and networking. 
• Familiarity with cloud service models (IaaS, PaaS, SaaS) and providers (e.g., AWS, Azure, Google Cloud). 
• Knowledge of network architecture, security protocols, and virtualized environments. 
• Strong project management skills with the ability to prioritize and manage multiple projects simultaneously. 
• Excellent problem-solving, analytical, and organizational skills.  
• Outstanding verbal and written communication skills.  
• A solid understanding of software development processes and hands on experience working with Agile-driven engineering teams. 

Preferred Qualifications:

• Master's degree in business administration (MBA) or related field. 
• Demonstrated success in managing lifecycle of infrastructure products from inception through rollout and beyond. 
• Understanding of compliance standards and regulations relevant to infrastructure management, 
• Ability to integrate compliance requirements into the product lifecycle. 
• Ability to develop innovative solutions to improve efficiency, effectiveness, and scalability of infrastructure services. 
• Experience in network engineering, customer-facing SaaS products and infrastructure automation tools.  

Why Itential?:

• Opportunity to work with cutting-edge technologies and participate in the creation of industry-leading solutions.
• Collaborate with talented teams that inspire and push each other to reach new heights.
• Be part of a company that allows you to leverage your unique perspective to influence product success.
• Competitive compensation and comprehensive benefits package.

How to Apply:

Interested candidates should submit their resume along with a cover letter explaining why they are the right fit for this role. Visit [Itential Careers Page] for more details.