Sr. Oracle System Administrator

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position

This key position will be relied upon as the subject matter expert for the Oracle security and deployment of configuration changes. This position will be the primary technical expert working with the internal techno functional team on Oracle Fusion Cloud Enterprise Resource Planning (ERP), OIC and Enterprise Performance Management (EPM) systems security and deployment support. The ideal candidate will work closely with customer departments and will be responsible for resolving and engaging end-users in troubleshooting issues. Strong verbal and written communication are required.

Responsibilities

• Deployment of objects in Oracle ERP Cloud system, OIC and Enterprise Performance Management systems.
• Partner with the ERP team on system administration, access management and security management tasks
• Manage users access and provision roles and data access based on organization-defined data security policies and user role matrix
• Build custom roles by tailoring Oracle seeded roles as per the business requirement
• Review and audit end user accounts, permissions, and access rights
• Align segregation of duties and security profiles
• Be the single point of contact for streamlining and managing the Change Management processes
• Provide support for end user access issues including troubleshooting and performing root cause analysis
• Manager and monitor service detail and service notifications related to patching/critical updates/downtime
• Support PaaS administration tasks for OCI and OIC
• Support corporate Single Sign On accounts, Oracle IDCS and assist with troubleshooting and issue resolution
• View account usage, export metric data and provide reports
• Manage all Service Requests (SRs) with Oracle Cloud operations to coordinate and complete any system and/or data administration tasks
• Work with internal staff, 3rd party vendors and Oracle to update and communicate environment maintenance schedules, refresh schedules, and outages
• Monitor and communicate system performance metrics and works with internal staff and 3rd party vendors to resolve any issues
• Interact and liaise with internal and external auditors to meet SOX and ITGC compliance  and provide required supporting documents using various tools including the Risk Management cloud
   

Basic qualifications

• Bachelor's degree in Computer Science or related field with equivalent technical and experience
• Minimum 10 years experience including, 5+ hands experience as an Oracle ERP Systems Administrator with a minimum of 3 year experience on Oracle ERP Cloud supporting a global user community
• Knowledge and experience on Oracle security management
• Knowledge and experience on DbaaS, ATP, OIC, IDCS
• Experience in Oracle Risk Management Cloud
   

Preferred qualifications

• Experience in working with the Identity and Access Management features within OCI like creation of users, groups, policies, compartments and Federation with identity providers
• Maintaining code version and CI/CD pipeline using Visual Studio Builder
• Experience supporting SOX and ITGC compliance at a publicly traded company
• Shell and batch script Programming skills
• Experience with DevOps methodology and tooling (Terraform, Chef, Jenkins, GIT)
• Experience creating Oracle ERP cloud and PAAS environments
• Experience in doing Oracle DBA activities
   

Work Environment                                       

Remote                

Why Join Teladoc Health?

A New Category in Healthcare:  Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.  

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.  

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.  

Focus on PEOPLE:  Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. 

Diversity and Inclusion:  At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.  

Growth and Innovation:  We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.  

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.