Offer summary

Qualifications:

Bachelor’s degree in Business Administration or a related field., Previous experience in a customer service role., English proficiency at a C1 level with strong verbal and written communication skills., Proficiency in Microsoft Office Suite and strong problem-solving skills..

Key responsabilities:

Provide exceptional customer service via phone, text messages, and email.

Assist guests and members with scheduling reservations efficiently and professionally.

Collaborate with a global team to ensure seamless communication and support.

Handle multiple inquiries in a fast-paced environment, maintaining a high standard of service.

Job description

**PLEASE SUBMIT YOUR CV IN ENGLISH**

Job Title:
Contract Customer Service Representative

Job Description:
We are seeking a Contract Customer Service Representative to join our dynamic team. This position offers a fast-paced and collaborative work environment, providing support to our guests and members across 12 locations in the United States. The ideal candidate will possess excellent communication skills, a proactive attitude, and prior experience in customer service role.
Responsibilities:

Provide exceptional customer service via phone, text messages, and email.
Assist guests and members with scheduling reservations efficiently and professionally.
Collaborate with a global team to ensure seamless communication and support.
Handle multiple inquiries in a fast-paced environment, maintaining a high standard of service.

Schedule:

Monday, Wednesday, Thursday, and Friday: 8:00 AM – 4:30 PM
Saturday: 9:30 AM – 6:00 PM
Tuesdays and Sundays: Off

Benefits:

Paid Time Off (PTO) after 60 days of employment.
Health insurance provided through Deel.

Qualifications:

Bachelor’s degree in Business Administration or a related field.
Previous experience in a customer service role.
English proficiency at a C1 level – strong verbal and written communication skills are required.
Ability to work independently and collaborate effectively as part of a team.
Strong problem-solving skills with a customer-focused approach.
Proficiency in Microsoft Office Suite.

Why Join Us?

This is an excellent opportunity for a motivated individual to thrive in a fast-paced and rewarding environment. You’ll work with an incredible global team that values collaboration and innovation, making every day an opportunity to grow.

Note: This position is remote/telecommute and requires a stable internet connection and a suitable home office setup.

Required profile