Offer summary

Qualifications:

BS/BA Degree or higher in Human Resources, International Business, Accounting, Law, or related field., 4-6 years of experience as a Human Resources Specialist/Generalist in Colombia, with knowledge of LATAM region preferred., Solid understanding of HR concepts, practices, procedures, and employment laws in Colombia., Proficiency in Microsoft Excel, Word, Outlook, and SharePoint, along with strong customer service skills..

Key responsabilities:

Serve as the regional expert for all HR functions in Colombia.

Manage local payroll providers, benefits brokers, and HR advisors while responding to customer queries.

Support customer relationships and handle ongoing matters by collaborating with the customer services team.

Provide subject matter expert support during contract negotiations and onboarding processes for employees in various countries.

Job description

About Us

Our leading SaaS-based Global Growth Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.

Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.

The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.

At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.

About the position:
As a Human Resources Specialist, you will have responsibility for supporting professionals we engage on behalf of our clients throughout Colombia and assisting in the management of the back-end HR, accounting, and legal service providers that support the infrastructure of our international entities. You will play a very active role in delivering best in class HR support to our Customers and Professionals service and drive GP’s goals and objectives.

What you’ll do:

Serve as our regional expert for all human resources functions in Colombia.
Managing local payroll providers, benefits brokers, HR advisors and other partners
Responding to customer queries and advising on benefits, international payroll, and other HR matters that invariably arise for customers hiring internationally
Supporting with terminations and visa applications, to the extent needed
Advise customers on market norm benefits
Manage customer relationships in conjunction with members of the customer services team
Handle ongoing matters with existing customers by pulling in appropriate members of the team to resolve customer queries.
Work with the customer and operations teams to identify and manage service improvement activities.
Creative thinking, and the ability to negotiate win-win-win solutions for our customers, our team members who work for our customers, and our company.
Use best practices and knowledge of internal or external business issues to improve products or services
Solve complex problems; take a new perspective on developing solutions
Work independently, receive minimal guidance
Have conceptual and practical expertise in own area and general knowledge of related areas
Know best practices and how your own area integrates with others.
Maintaining meticulous customer records in our online portal
Provide subject matter expert support to our customers through contract negotiations and delivering an exceptional experience while onboarding employees in various countries

What we’re looking for:

BS/BA Degree or higher in Human Resources, International Business,
Accounting, Law, or other depending on experience
4-6 years of previous Human Resources Specialist/Generalist experience in Colombia, additional country knowledge across LATAM region is welcome.
Solid working knowledge and familiarity with HR concepts, practices, procedures, and employment laws in Colombia
Maintain in-depth knowledge of legal requirements related to in-country management of employees on behalf of our customers: reducing legal risks, and ensuring regulatory compliance
Must have proven history of ability to multi-task in a fast-paced environment
Ability to prioritize and self-motivate and regulate while working independently in a team environment.
Requires someone who is resourceful and unafraid to step into unknown territory and “figure things out” while understanding the complexities and adhering to compliance
Willingness to work flexible hours across time zones, as required for international business
Experience with Microsoft Excel, Word, Outlook and SharePoint
Customer Service oriented, highly professional and a great attitude
Creative thinking to solve problems
Highly reliable and organized

G-P. Global Made Possible.

G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.

G-P also is committed to providing reasonable accommodations to individuals with disabilities. If you need an accommodation due to a disability during the interview process, please contact us at careers@g-p.com.

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