Offer summary

Qualifications:

Minimum of 2.5 years experience in B2B/B2C sales, preferably in the HVAC industry., Proficiency in Thrive CRM or similar systems for client management., Strong verbal and written communication skills for effective client engagement., Demonstrated ability in lead generation and nurturing through various outreach methods..

Key responsabilities:

Engage in inbound and outbound sales activities to generate leads and schedule HVAC services.

Utilize Thrive CRM to manage client data and track interactions for efficient follow-up.

Coordinate appointment scheduling for HVAC inspections and maintenance with clients.

Build and maintain strong client relationships by understanding their needs and following up on service requirements.

Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Job Requirements:

Experience in Sales: Minimum of 2.55 years in a B2B/B2C sales role, ideally within the HVAC industry or a related service field, demonstrating a strong track record of successful sales engagements.
CRM Proficiency: Experienced with Thrive CRM or similar systems, with a capability to efficiently manage and organize client information and follow-up schedules.
Strong Communication Skills: Excellent verbal and written communication skills to effectively engage with clients and provide detailed information about HVAC services.
Lead Generation Skills: Proven skills in generating and nurturing leads, including experience with outbound calls, email outreach, and follow-up tactics to increase conversion rates.
Client-Focused Approach: A client-centric attitude, with the ability to build trust, answer questions knowledgeably, and schedule follow-ups based on individual client needs.
Time Management: Highly organized with an ability to manage multiple clients and service appointments, ensuring each interaction is timely and aligned with client expectations.

Core responsibilities:

Lead Generation & Outreach: Engage in both inbound and outbound sales activities, managing calls and reaching out to past customers to schedule seasonal HVAC tune-ups and maintenance services.
CRM Management: Utilize Thrive CRM to manage client data, track interactions, and ensure efficient follow-up on new and existing leads for maximum conversion.
Appointment Setting: Handle appointment scheduling for HVAC inspections, maintenance, and installations, coordinating with clients to book times that align with their needs and project timelines.
Customer Relationship Development: Build strong relationships with clients by understanding their needs, responding to inquiries, and following up proactively on HVAC service requirements.
Follow-Up & Retention: Proactively call previous clients to maintain ongoing relationships, booking seasonal tune-ups and addressing any HVAC concerns or upgrades they may require.
Sales Reporting: Track sales metrics, customer follow-ups, and lead generation outcomes in Thrive CRM, providing insights and performance updates to the team.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!

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