Offer summary

Qualifications:

7+ years of experience in setting up and supporting Atlassian Tools like Jira and Confluence., Strong problem-solving skills and critical thinking abilities., Excellent written and verbal communication skills., Experience in customizing workflows and developing custom plugins using Java..

Key responsabilities:

Collaborate with customers and cross-functional teams to gather requirements and develop solutions.

Research, test, and implement plugins for Jira and Confluence.

Manage complex Jira workflows and document requirements and solutions.

Provide ongoing user support and act as a communication link between users and the technical group.

Job description

Job Location: Available to work Remote, Atlanta, GA.

Job Description:

looking for an Atlassian administrator to configure, manage, and enhance Jira and Confluence, including native functionality as well as researching, testing, and implementing plugins. The Atlassian administrator will be responsible for understanding the current process, gathering requirements, investigating potential solutions, analyzing impact, communicating with stakeholders, and implementing solutions.

This role provides challenging opportunities and ample room for critical thinking in building extensible solutions that meet the unique needs of our clients while scaling out to support the daily collaboration of the entire organization. The position will be based out of Atlanta, Georgia. We are open to fully remote candidates as long as they reside in the US.

Primary Responsibilities

Collaborate with customers, other Business Analysts, and cross-functional teams to collect requirements and develop solutions to support the daily needs of a rapidly growing business.
Research, test, and implement plugins for Jira, Confluence, and Bitbucket.
Develop interfaces between external tooling and Jira/Confluence infrastructure.
Manage complex Jira workflows, screen schemes, permission schemes, and notification schemes.
Document requirements, solutions, as well as user and support reference guides.
Develop specifications and test plans associated with new features or modifications.
Confer with and provide support to technical group.
Provide communications link between user and technical group.
Provide ongoing user support including troubleshooting and resolution of issues.
Perform other related duties as assigned

Requirements

Skills Set:

Skill	Required /Desired	Experience
Experience in setting up and supporting Atlassian Tools (Jira, Confluence, etc.)	Required	7+ years
Basic SQL and JQL query experience	Required	7+ years
Experience customizing workflows, setting up dashboards, and generating reports	Required	7+ years
Basic knowledge and understanding of the software development cycle	Required	7+ years
Excellent problem solving skills and demonstration of critical thinking	Required	7+ years
Strong written and verbal communication skills	Required	7+ years
Experience developing custom plugins using Java for Jira 9.x and Confluence 9.x	Required	-
Experience using/extending REST API using Java for Jira and Confluence	Required	-
Design and develop customizations and plugins	Required	-
Ability to automate and extend base Jira/Confluence functionality, including scripting	Preferred	-
Knowledge of Single Sign On protocols such as SAML, SAML2	Preferred	-
Familiarity with Git and branching models or other source control repositories	Preferred	-