Senior Program Analyst

This position is contingent upon contract award and funding availability. 

Lantana Consulting Group provides services and software for standards-based health-information exchange. We have established ourselves as a trusted leader in the industry with two decades of expertise in developing and deploying technical specifications and interoperability solutions. As a rapidly growing distributed, employee-owned company, we hire exceptional talent nationwide and offer flexible remote work arrangements. We take pride in our mission to improve public health and quality of care and to advance research.

Primary purpose:  

Supports and implements program requirements. Gathers, interprets, and analyzes information and data; develops actionable steps to ensure programs and processes meet established goals. Collaborates with partners and clients (such as Centers for Medicare & Medicaid Services [CMS] and Centers for Disease Control and Prevention [CDC]) as well as team members to coordinate, plan, and implement healthcare-quality programs. Thoroughly comprehends the program’s goals and manages program scope.

A successful candidate will do the following:

• Manage a plan to implement project work; administer the project in accordance with its stated goals and objectives in the Statement of Work, Schedule of Deliverables, and other materials 
• Create project deliverables such as correspondence, reports, manuals, publications, and educational content for industry engagement 
• Communicate directly and lead project meetings with clients, management, and staff across teams 
• Respond to escalated inquiries; work with clients and customers to find solutions to issues
• Research industry trends (for example, through federal rules, listening sessions, conferences, and industry mailings) and incorporate them into projects when applicable
• Identify opportunities for process improvement and provide solutions
• Articulate risks and manage them by providing potential mitigations and recommendations to team members and leadership 
• Log issues and coordinate with team members to resolve them within defined timelines 
• Develop a trusted-advisor relationship with internal and external team members
• Identify potential for future work such as expansion of project scope or additional business opportunities 
• Perform duties as a subject-matter expert and/or point of contact for an entire project or program 
• Direct and lead other analysts; demonstrate tasks and skills and direct them to training and other useful materials

• Bachelor's degree or equivalent work experience in health informatics, computer science, engineering, information technology, or related field
• Twelve (12) years or more of experience in a project setting
• Knowledge of the Quality-of-Care programs, specifically CMS Merit-based Incentive Payment System (MIPS) and awareness of third-party intermediary participation in that program 
• Knowledge of User-Acceptance or Quality-Assurance testing 
• Experience with customer service and coordinating inbox response 
• Proficiency with Microsoft Office/Microsoft 365 
• Strong written and verbal communication skills

Preferred qualifications:

• Master's degree or equivalent work experience in health informatics, computer science, engineering, information technology, or related field
• Ten (10) years experience within public health or healthcare industry 
• Three (3) years or more of experience in leadership or management role

Additional information:

• We are a remote organization, but we prioritize in-person collaboration during key events such as our annual company meeting. 
• We are an equal-opportunity employer. All qualified applicants for current openings will be considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. 
• For this position, the candidate must reside in the United States.