Offer summary

Qualifications:

6 years of relevant experience, including 3 years with a Level 3 Independent Adjuster License., Education requirements include an Associate’s Degree or a CIP designation with specific courses completed., Must hold a Level 3 Independent Adjusters License and be able to be licensed nationally., Only Canadian residents will be considered for this role..

Key responsabilities:

Lead and oversee the Claims Operations team to ensure regulatory compliance.

Implement and document policies, practices, and processes for claims management.

Develop strategies for process improvement and customer relations.

Monitor quality assurance results and ensure adjuster compliance with ethics and licensing.

Job description

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.

Job Summary:

PTZ Insurance Agency Ltd. is seeking a Principal Claims Adjuster who will report to the Manager, Claims & Underwriting. The Principal Claims Adjuster leads and oversees the Claims Operations team, ensuring that regulatory requirements are met.

Job Location: Remote- Canada

Main Responsibilities:

Provides accountable oversight for the implementation and documentation of policies, practices, and processes.
Ensures proper licensing and insurance compliance for adjusters.
Develops strategies including short- and long-term plans to facilitate ongoing work, process improvement, customer relations and other functions.
Monitors quality assurance results.
Directs oversight of adjuster’s ethics, licensing, and compliance.
Performs other duties and responsibilities as assigned.

Basic Qualifications:

6 years’ relevant experience to include 3 years’ holding a Level 3 Independent Adjuster License
Education: Must meet one of the following requirements:
- Associate’s Degree or equivalent work experience (One-year relevant experience is equivalent to one[1]year college); or
- CIP (Certified Insurance Professional) designation. As part of the CIP requirement, candidates must have:
  - C11: Principles and Practices of Insurance
  - C12: Insurance of Property
  - C14: Automobile Insurance
  - C110: Essentials of Loss Adjusting
  - C111: Advanced Loss Adjusting
  - C13: Bodily Injury Claims
  - C112: Practical Issues in Claims Management: If the candidate does not have C112 on their course record, they would be required to get it immediately upon starting the position.
Licenses/Certifications
- Must hold Level 3 Independent Adjusters License with an ability to be licensed nationally
Only Canadian residents will be considered for this role

Expected Hours of Work:

This is a full-time position: Days and hours to be determined by needs of business. Hours to be determined between employee and director

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All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following: