At Bluebeam, we empower people to advance the way the world is built. We create smart software solutions that make construction sites more efficient, connected and safe and improve the lives of design and construction professionals everywhere.
The Senior Business Process Analyst works with business leaders to strategize, plan, and execute on establishing business capabilities and processes for their business and identifying improvements needed to streamline and optimize their business operations. This level focuses on leadership, strategy, and planning for multiple areas, modeling and analyzing 3-4 fairly complex processes, and contributing to continuous improvements for the team.
About the Role:
Leadership
- Serves as the leader for assigned areas and processes, managing stakeholder, business leader, and process owner expectations, providing all necessary information, communicating, ensuring transparency, keeping the community well-informed at all times, gaining approvals when necessary, managing change, and representing the area in meetings and forums.
- Works with business leaders, process owners, Business Systems and Business Project Management to ensure awareness, understanding, and collaboration on Business Capability & Process Models.
- Works with senior-level stakeholders, business leaders, process owners, and actors involved in process flows to ensure the best possible modeling of processes, leading and organizing discovery, managing resource availability, managing change, managing conflict, making decisions, and utilizing upward escalation as needed.
- Establishes, maintains, and adheres to individual Role, Team, and Stakeholder Operating Systems.
- Contributes to the achievement of team goals and objectives and leads the achievement of KPI targets (Coverage Index, Quality Index, Effectiveness Index, Efficiency Index, Stakeholder Satisfaction) for assigned processes, ensuring all necessary data has been collected and rolled up.
- Participates in identifying, planning, defining, and implementing Continuous Improvements for assigned processes.
- Owns achievement of individual goals and objectives in support of team goals and objectives.
- Participates in implementing Continuous Improvements for the team, inclusive of improving team charter, team goals and objectives, team service offerings, team KPIs, team dashboards/public shares, team processes (strategy, planning, execution), role definitions, and business process management and backlog best practice standards.
- Leads/contributes to a Community of Practice (CoP) for Business Process Analysts.
- Provides leadership, training, coaching, and guidance to junior staff.
Strategy
- Works with stakeholders, business leaders, and process owners to establish a Business Process Management Strategy for assigned area, considering business goals and objectives, security and policy compliance, balanced scorecard alignment and area KPIs, business capabilities, process ownership and impact, and required process improvements, and can articulate it to leadership and the area’s community.
- Establishes the necessary dashboards/public shares to publish the Business Process Management Strategy and Business Capability Map for assigned area, inclusive of progress.
- Leads ad hoc analysis efforts to address challenges or opportunities arising, documenting and communicating final results, and ensuring an action plan is established, as necessary.
- Ensures community for assigned processes is following strategy processes.
Planning & Analysis
- Works with stakeholders, business leaders, and process owners to establish a Business Process Management Roadmap for assigned area, considering business goals and objectives, security and policy compliance, balanced scorecard alignment and area KPIs, business capabilities, process ownership and impact, and required process improvements, based on resource availability and any constraints, and can articulate it to leadership and the area’s community.
- Works with stakeholders, business leaders, and process owners to respond to any important/urgent business needs that arise in assigned area, facilitating tradeoff and re-prioritization discussions and adjusting roadmap.
- Establishes the necessary dashboards/public shares to publish the Business Process Management Roadmap for assigned area, inclusive of progress.
- Establishes a clearly defined and refined Planning Backlog of capabilities and processes for assigned area, aligned to the roadmap, and adherent to business process management and backlog best practice standards.
- Ensures community for assigned processes is following planning processes.
Execution
- Works with business leaders, process owners, and actors involved in process flows to establish a Business Process Management Discovery Plan for assigned processes, based on roadmap, inclusive of business capability and process flow documentation, process health analysis, and process improvement identification, and can articulate it to leadership and the area’s community.
- Establishes the necessary dashboards/public shares to publish the Business Process Management Discovery Plan for assigned processes, inclusive of progress.
- Works with business leaders, process owners, and actors involved in process flows to perform discovery on capabilities/processes for assigned processes, facilitating discussions, documenting flows using Business Process Management Notation (BPMN) and capturing required information (e.g. KPIs, data reporting needs, staffing, systems, cycle time, change control, security and policy compliance, current transaction throughput, transaction forecasts, quality), adhering to business process management practice standards.
- Works with business leaders, process owners, and actors involved in process flows to perform analysis on process flows for assigned processes, facilitating discussions, leading health analysis, and identifying any improvements needed, adhering to business process management practice standards.
- Establishes a clearly defined and refined Backlog of Process Improvements for assigned processes, adhering to backlog best practice standards.
- Presents an overview of any completed process analysis and the improvements identified to stakeholders, business leaders, process owners, Business Systems, and Business Project Management, explaining improvements and establishing appropriate initiatives/projects to drive them forward.
- Works with business leaders, process owners, Business Systems, and Business Project Management to closeout completion of improvement implementations for assigned processes, assessing outcomes and comparing to intended results and determining need for any additional improvements, updating Process Improvement Backlog appropriately.
- Ensures community for assigned processes is following execution processes.
About You:
- A minimum of 5 years of experience in business process management or related field.
- Leadership, strategy and planning for up to 2 areas.
- Modeling and analyzing 3-4 simultaneous fairly complex processes.
- Taking on 2-3 team continuous improvements in parallel with functional assignment.
- Performing role with moderate direction and guidance.
- Business Acumen (Sales, Marketing, Finance, People, Operations)
- Technical Expertise (ERP, CRM)
- Industry Awareness (ERP, CRM, Business Process Management)
- Tools (Aris, SmartSheet, Salesforce, Confluence, Microsoft Office)
- Process Modeling and Analysis
- Business Process Management Notation (BMPN)
- Metrics & KPIs
- Thought Leadership and Situational Awareness
- Analytical Problem Solving
- Documentation and Presentation
- Professional Maturity and Time Management
- Strategy and Planning
- Stakeholder Management and Accountability
- Reporting & Dashboarding
- Negotiation and Cost-Benefit Analysis
- Decision Making
- Collaboration and Teamwork
- Software AG Certified ARIS Modeler Professional
- Business Process Modeling (BPMN) Tools and Techniques
- SmartSheet Core Product
- SmartSheet Project Management
- Balanced Scorecard Metrics & KPIs
2 or more of the following:
- Business Process Modeling Tools and Techniques training
- Business Process Professional (CBPP)
- Six Sigma Certifications (e.g.,Yellow, Green, Black Belt) Or Lean Six Sigma
- Business Analysis Certifications (e.g., CBAP, PMI-PBA)
- Data Analysis and Visualization Certifications (e.g., Tableau, Power BI)
- Certification in Business Process Management (CBPMP)
- Project Management Professional (PMP)
What we offer:
- People-focused, entrepreneurial culture with the backing of a stable, global, corporate entity – Nemetschek
- Competitive compensation and benefits package
- 100% paid medical premiums for employees, 80% paid for dependents
- Fully vested 401K right from the day you start
- Generous PTO, including sick/mental health & volunteer days
- Free & unlimited access to BetterUp Care, a well-being platform
- Work-life balance fostered through a culture of diversity, inclusion, and appreciation of individual lifestyle needs
- Opportunity for continuous professional development
- Free & unlimited access to LinkedIn Learning
- Up to $5K annual education reimbursement (after 1 year tenure)
Below is our DEIBA (Diversity, Equity, Inclusion, Belonging, and Accessibility) mission statement:
Bluebeam is committed to building an inclusive environment in which everyone, regardless of background, has an opportunity to experience a deep sense of belonging. Each of our unique perspectives amplifies our collective power, and by encouraging diverse perspectives in an environment infused with mutual respect, we arrive at better solutions. And when we bring the best version of ourselves to work, we can make our best contributions to the global community of people who build our world.
About Bluebeam
The construction industry is adopting new technology at a feverish pace. Tablets and cell phones are replacing paper blueprints, drones are surveying jobsites in 3D, and cloud collaboration is changing the way teams work together. Bluebeam plays a crucial role in this transformation. The key to our success is a customer-focused approach to product development: we work with the industry to create solutions for the industry. Today, over 3 million people throughout the world use Bluebeam. In the US, we’re a critical partner for the majority of top AEC firms, and rapidly expanding our presence globally, with offices in Sweden, Germany and the UK.
Come design and build your future with us!
Bluebeam is proud to be an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
Base pay offered will depend upon qualifications and other operational considerations. Base pay is one part of Bluebeam’s Total Rewards program, which seeks to compensate and recognize employees for their work. Most sales positions are eligible for commission under the terms of an applicable commission plan, while most non-sales position are eligible for a bonus under the terms of an applicable bonus plan. Additionally, Bluebeam provides best in class benefits, with 100% employee covered health and welfare benefits and paid time off. Bluebeam is a growing company with many opportunities. If this role and/or pay range is not an exact fit, we still encourage you to apply.
The base pay range for this position is: $108,900 - $136,000
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