Subrogation Claims Specialist

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®
Most Loved Workplace® 
Forbes Best-in-State Employer

Qualifications

MUST have 5 + years’ experience in property subrogation insurance claims handling.

Must have complete knowledge of fair claims practices.

Must be able to determine negligence and understand all state and local negligence laws.

Strong knowledge of subrogation processes, insurance policies, and claim procedures.

Background in construction defect and product liability subrogation preferred.

Excellent negotiation, analytical, and communication skills.

Responsibilities

This Property Subrogation Recovery Representative position is responsible for supporting the Subrogation recovery efforts on property subrogation claims. 

Skill set needed includes, but is not limited to,  the identification of potential subrogation targets, investigation, legal jurisdiction analysis, contract language analysis, and settlement negotiation of the assigned file or timely closure of pursuit without recovery as approved.

Investigate and analyze claims for subrogation potential, identifying responsible third parties.

Maintaining full compliance with internal and external quality standards and state-specific regulations

Coordinate all aspects of Subrogation cases, including expert retention, evidence gathering, reviewing, and analyzing accident, police reports and contracts and negotiating settlements.  Also filing intercompany arbitration when necessary

Collaborate with our clients directly providing subrogation status updates and presenting investigation analysis.

Work with insurance agents to negotiate settlements.

Manages claim recoveries, including but not limited to subrogation; secures recovery from responsible parties; enters recovery fees into claims management system. 

Initiate and manage subrogation recovery efforts, including sending demand letters and negotiating settlements.

Collaborate with legal counsel on complex cases requiring litigation.

Maintain accurate and detailed records of subrogation efforts in the claims management system.

Provides subrogation guidance and direction to both internal and external stakeholders to maximize recovery efforts in alignment with client, financial and jurisdictional strategy, and guidelines. 

Develops and pursues third party subrogation, refers assignments to subrogation counsel as dictated by statute or timeline, and discusses any compromised or negotiation of the claimed subrogation interest.

Uses appropriate cost containment techniques, including strategic vendor partnerships, to reduce overall cost of claims for our clients.

Ability to negotiate within parameters of client authorization, and file arbitration or refer matters to subrogation counsel when necessary. All negotiations and settlements are performed within client authorizations.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Travels as required.

Skills & Knowledge

• Thorough knowledge of claims management processes and procedures
• Excellent oral and written communication
• PC literate, including Microsoft Office products
• Strong organizational skills
• Excellent interpersonal skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($55,000 - $75,000 USD annually). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.