Offer summary

Qualifications:

4+ years of relevant DevSecOps experience using cloud technologies such as AWS and GCP., Knowledge across information security domains including SIEM, firewalls, and incident response., Proficiency with programming or scripting languages like Python and Terraform., Solid communication skills, both written and verbal..

Key responsabilities:

Own and operate the threat detection program and improve incident response capabilities.

Monitor and respond to alerts from security tooling and lead incident response activities.

Support application security reviews and compliance audits, facilitating continuous monitoring.

Act as a security subject matter expert and manage team members.

Job description

About Us

UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.

Learn more at www.ujet.cx.

Opportunity

This is a full-time remote position reporting to the VP of Security and Compliance; You’ll be a part of the security operations team working closely with the SRE and Compliance teams. The Security Operations team will build out our secure-by-design cloud infrastructure, technology systems, and services and work closely with other teams to ensure we protect our customers.

Responsibilities

Own and operate the threat detection program, including:

Build security monitoring and incident response capabilities to improve our ability to detect and respond to dynamic security threats
Monitor, research, validate, and respond to relevant alerts and events from security tooling
Lead incident response activities, driving remediation and resolution of security events or risks.
Apply knowledge of forensic analysis techniques, eDiscovery  and chain of custody
Administer SIEM tool and related software

Support application security reviews and threat modeling, including code review and dynamic testing.
Support compliance audits and facilitate continuous monitoring activities
Identify and operationalize opportunities to redesign and improve controls for audit readiness
Act as security subject matter expert when advising engineering, operations, and other organizations throughout the company
Automate all the things
Manage and coach team members

Requirements

4+ years of relevant DevSecOps experience using cloud technologies such as AWS, GCP, containers (Docker, Kubernetes), and CI/CD pipelines.
A range of knowledge and experience across information security domains, including SIEM, firewalls, IDS/IPS, IAM, vulnerability management, incident response, and threat detection.
Hands-on configuration and management of cloud security management and compliance tools (ThreatStack, Lacework, GuardDuty, etc)
Proficiency with a programming or scripting language, such as Python, Terraform, CloudFormation, etc.
Knowledge of common secure coding principles and application security vulnerabilities found in Cloud hosted SaaS services.
Solid communication skills - both written and verbal

Annual US Hiring Range: $130,000.00 - $160,000.00

*A candidate’s actual placement within this range will depend on geographic location, work experience, education, and/or skill level.

UJET is an Equal Opportunity Employer

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. (Thanks CultureAmp who came up with this statement - it’s too good and too important to not repeat).

UJET DEI Statement

At UJET, everyone is welcome and supported in their development at all stages in their career journey with us. Fostering a diverse and inclusive culture is at the core of everything we do. It is embedded in our values to always: Be Human, Accountable, Respectful, Transparent and Speak up. We actively celebrate the unique attributes of our colleagues and work to create an environment of inclusion and belonging for them.

Fair Chance Employer

We value diverse experiences and we are committed to considering individuals with criminal records and providing a fair chance at employment.

Compliance Responsibilities

Security, data protection and compliance (SDPC) are paramount to the success of our partnerships. All roles at UJET require compliance with legal and regulatory requirements and acceptance and adherence to all policies and standards within UJET. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role-specific SDPC responsibilities.

Why UJET?

In addition to our great team and disruptive technology, we offer our teammates a competitive compensation and benefits package, work/life balance, unlimited vacation, stock options, monthly game nights, and more!

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