Sr. Product Manager (LAMP and Transit Data)

We are looking for a Senior Product Manager to work effectively across two of TID’s product teams: LAMP and Transit Data. 

LAMP is the MBTA’s effort to modernize how we aggregate, manage, and make use of data pertaining to the on-time performance of our transit system. This is data at the very heart of our mission as a transit agency – it tells us how we are doing in helping MBTA riders get where they need to go, and helps us identify ways we can do better. LAMP has successfully delivered an MVP product that is actively helping planners and operations staff make adjustments to bus and train schedules, pinpointing routes and neighborhoods where we need to make focused improvements, and enabling the public to hold us accountable. Over the next phase of LAMP’s development, you will work with the LAMP engineering team to improve upon the MVP product and to define, prioritize, and implement enhancements to the platform so that it can better serve internal TID product teams and our partners in the MBTA’s Office of Performance Management & Innovation and Ops Analytics department – the current primary users of the LAMP application – and others.  

 

The Transit Data team sits at the heart of TID’s data architecture: the team is responsible for utilizing data from all sources (TID, other MBTA departments, third-party vendors and external stakeholders, etc.) to make useful service information for riders - and other TID teams - available via standard formats such as the General Transit Feed Specification (GTFS). The team is responsible both for building and maintaining the MBTA’s static GTFS data that describes the agency’s fixed, scheduled public transportation data (routes, stops, timetables, fares, etc.) and its real-time GTFS-RT feeds that provide real-time predictions and updates across most of our modes. This data powers first-party touch points, such as the MBTA’s in-station screens, our MBTA.com website, and the MBTA Go app – and third-party touch points including the major trip planning/navigation applications. 

The successful candidate is expected to split their time evenly across LAMP and Transit Data – and will be responsible for: 

Product management of the LAMP team, across stakeholder management, visioning, planning, prioritization, and implementation support.

Specific, tactical work streams within the Transit Data team, including scoping, prioritizing, and supporting implementation for certain product initiatives. 

This role can be remote or hybrid.

As a contracted role for the MBTA, we are only able to employ people living in the following states - ME, MA, NH, RI, and VT.

At this time, we are only able to hire US residents who will reside in the US for the duration of their employment.

Pay rate range is $80 - $102 per hour (W-2), up to 1880 hours per year.