CURRENT ROOT EMPLOYEES - Please apply using the career page in Workday. This career site is for external applicants only.
The Opportunity
The UX team at Root Insurance is a collaborative, high-impact group with a mission to redefine insurance by designing products and experiences our customers love.
Insurance isn’t an industry known for great customer experience or design, but that’s exactly what makes this role exciting. People don’t expect to be delighted when managing their policies, filing claims, or updating coverage—but we believe they should be. As a Senior Product Designer, you’ll help shape the future of insurance by designing experiences that challenge the status quo and set new standards for what’s possible.
You’ll thrive in this role if you move fluidly between high-level strategy and execution, advocate for doing the right thing elegantly, and have a deep passion for problem-solving through design to deliver human-centered products.
We are hiring for this role to focus on Partnerships and Embedded Insurance, a new and emerging space that is a strategic priority for Root. Success in this role requires comfort with ambiguity, strong collaboration across diverse stakeholders, and the ability to move quickly while maintaining a rigorous, thoughtful design process.
Root is a "work where it works best" company. While we have an HQ office in Columbus, OH, where we meet a few times a year, we support working from any location in the U.S.
💡 Please provide a PDF or web link to your portfolio. Applications without a portfolio will not be considered.
Salary Range: $118,000 - $148,000 (Bonus & LTI Eligible)
How You Will Make an Impact
Contribute to the long-term design and product strategy across our platforms.
Refine and evolve our design process to drive efficiency, consistency, and impact.
Own and lead complex projects from concept to execution, ensuring high-quality solutions.
Collaborate with product managers, engineers, and researchers to deliver elegant, user-centered solutions that balance business needs, technical feasibility, and customer value.
Leverage behavioral design principles to create intuitive, high-impact experiences.
Facilitate workshops and design discussions to drive decision-making and alignment.
Proactively improve systems and processes that integrate design into product development.
Mentor and support junior designers, elevating the overall craft of the team.
What You Will Need to Succeed
3-5+ years of product design experience with a proven track record of delivering high-quality, user-centered solutions.
Ability to frame design work within broader product and business goals and advocate for design decisions with cross-functional partners.
Strong ability to define product requirements, conduct user research, and translate insights into actionable designs.
Expertise in interaction design, visual design, and UX/UI principles, with an ability to work within and extend existing design systems.
Ability to balance deep conceptual thinking with execution, driving impact while ensuring quality.
Experience facilitating decision-making—leading concept exploration and narrowing to the right solutions.
Ability to navigate trade-offs between scope, quality, and business needs.
Excellent written and verbal communication skills—able to clearly articulate design rationale and influence decisions.
Strong collaboration and negotiation skills—proactively building relationships with stakeholders and advocating for user needs.
A bias for action—proactively identifying and solving problems without waiting for direction.
Preferred but Not Required
Familiarity with AI-assisted design workflows and experimentation with emerging tools.
Experience working in a fast-moving environment, such as a start up
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Root, Inc., we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway!
At Root, we judge people based on the merit of their work, not who they are. If you are passionate about what this role entails and solving real problems, we encourage you to apply. We want to learn about you and what you can add to our team.
We’re harnessing the power of technology to revolutionize insurance. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative FinTech companies in the world. And we’re just getting started.
Our success is in large part due to our unwavering standards in hiring. We recognize that our products are only as good as the people building and promoting them. We want individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and an analytical lens. Ask anyone who works here and you’ll hear similar reasons for why they joined:
Autonomy—for assertive self-starters, the opportunities to contribute are limitless.
Impact—by challenging the way it’s always been done, we solve problems that have a big impact on our business.
Collaboration—we encourage rich discussion and civil debate at every turn.
People—we are inspired by the collection of crazy-smart people around us.
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