Offer summary

Qualifications:

Strong communication skills, both verbal and written., Experience in customer service or sales roles is preferred., Proficiency in using Google Sheets and other administrative tools., Ability to work independently in a home-based environment..

Key responsabilities:

Regularly check in with clients to address their needs and concerns.

Generate sales leads and maintain a sales pipeline.

Handle customer service inquiries primarily over the phone.

Assist with administrative tasks and support the Account Manager as needed.

You deserve nothing but the best when it comes to hiring virtual assistants. That's why we've carefully handpicked top-level professionals from the Philippines, ensuring that only the most accomplished individuals join our elite team.Imagine having access to a talented pool of virtual assistants who provide unparalleled support for your business. Whether you need assistance on a part-time or full-time basis, our vetted professionals are here to cater to your every need. From managing your calendar and handling administrative tasks to executing strategic plans and providing exceptional customer service, our virtual assistants bring professionalism and experience to every task they undertake.But what sets Virtual Coworker apart is our dedication to long-term partnerships. We aren't interested in short-term fixes; instead, we focus on finding the perfect match between businesses and virtual assistants for sustained success. By fostering strong relationships built on trust, communication, and professionalism, we ensure that your business flourishes.

Job description

Client Check-ins: Regularly check in with clients to ensure their needs are met and address any concerns.
Lead Generation: Take initiative and create sales leads and pipeline
Customer Service: Handle customer service questions confidently and professionally, primarily over the phone.
Client Calls: Take client calls when the Account Manager is out of the office.
Communication: Manage texting, emailing, and follow-up communications.
Live Chat Assistance: Assist with the live chat feature to answer customer questions in real-time.
Administrative Support: Assist with other administrative activities such as maintaining Google Sheet trackers and creating presentations and spreadsheets.
Other Duties: Perform additional tasks as needed to support the Account Manager in their daily activities