Offer summary

Qualifications:

Up to 2 years of experience in appointment setting, sales, or customer service, preferably in the medical spa, beauty, or wellness industry., Excellent verbal and written communication skills., Friendly and professional demeanor., Ability to build and maintain strong client relationships..

Key responsabilities:

Respond promptly to inquiries via phone, text, email, and social media.

Coordinate and schedule appointments for consultations and treatments.

Build and maintain relationships with potential and existing clients.

Educate clients on treatments and services, and conduct follow-up communications.

Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Up to 2 years Previous experience in appointment setting, sales, or customer service, preferably within the medical spa, beauty, or wellness industry. Excellent verbal and written communication skills with a friendly and professional demeanor.

Core responsibilities:

Respond promptly to all inquiries received via phone, text, email, and social media platforms, providing detailed information about our services and addressing any questions or concerns. Coordinate and schedule appointments for consultations and treatments, ensuring optimal use of the clinic's calendar and resources. Build and maintain strong relationships with potential and existing clients, ensuring a high level of customer satisfaction and retention. Educate clients on the various treatments and services offered, highlighting benefits and potential outcomes to encourage bookings. Conduct follow-up communications with clients post-consultation to answer additional questions, provide support, and secure treatment appointments.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!

Required profile