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Research & Admin Support

Remote: 
Full Remote
Contract: 
Full time
Work from: 
South Africa

Offer summary

Qualifications:

Admin background is essential., IT background is a plus., Proficiency in Microsoft 365 and G-Suite is required., A detective mindset for research tasks is necessary..

Key responsabilities:

  • Conduct research on ecosystem vendors and their Microsoft relationships.
  • Perform administrative tasks such as organizing event speaker information.
  • Engage with contact center providers to gather specific compliance information.
  • Utilize ClickUp for task management and prioritize assignments.

Talent Shore logo
Talent Shore https://talent-shore.com/
11 - 50 Employees
See all jobs

Job description

A UK Cloud Driven Business
Location: South Africa - Remote
Role: Researcher & IT Support  

We are looking for someone to join our team off shore for research and admin support.

About 
We believe in the power of cloud. Our mission is to empower people to unlock the transformative value of Microsoft 365 through community, research and enablement.

Community is our first priority. Microsoft 365 has over 400 Million users. We bring together Enterprise Microsoft 365 service owners, architects, consultants and subject matter experts to share news and insights through expert briefings, events, podcast and our newsletter.

Our research offers community members reports on the Microsoft Teams ecosystem. We spend hundreds of hours talking to Microsoft, Enterprises, Microsoft ecosystem partners and subject matter experts

Community content and research is free to access thanks to great sponsors who believe in the value of community and subject matter experts sharing their knowledge. We serve a community of tens of thousands of people across our platforms.

Enablement is our enterprise services for organisations looking to maximise value from Microsoft 365, including managing change and service efficiently with ChangePilot

What we are looking for
We are a team of 8 (mix of part and full time). We are looking for someone who is able to take on research and admin tasks.


Example Research tasks:
There are 40 ecosystem vendors, here is a list of vendors, can you search LinkedIn for the person most likely to manage the Microsoft relationship, titles might include X Y and Z
There are 20 contact center providers certified for Teams, here is the list, we have email address for contacts at 18 of them, can you ask them if they
Have SOC2
Where is their GDPR policy
What is their home countty
What is the minimum number of seats they will see
We want do do a comparison of earbuds, based on the vendor product pages what variables for a table should we compare (weight, water proof, warrenty period etc.)


Example admin tasks:
Here is a URL with 50 speakers at an event, please put them into a CSV or airtable with title, role, linked-in url and the subject they are speaking on
Here is a dropbox of receipts, please put them into this form

We would align this person to someone in our team who can be a single point of focus to help them understand tasks and priorities.
We also use clickup extensively for task management and priorities.

Timezone is not super important, but it would be good to have some overlap with the UK.
Some of the core team work 9-3 so overlap within that window would be ideal.
Tasks would all be async work.

Requirements
Admin background
IT background would be a nice to have
Detective mind-set
Microsoft skilled
G-Suite skilled 

Benefits
Remote work
Flexibility on starting time but would need to be on morning stand-up at 9am UK time
Salary up to R15 000 per month, depending on experience


Salary: 15000

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Microsoft 365Admin ToolsGT-SUITE (Simulation Software)System Level Troubleshooting

Other Skills

  • Research
  • Time Management
Are you interested?

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