Commercial Cost Manager

GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies.

We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net.

Role Summary:

The Commercial Cost Manager is responsible for driving best cost for medium to high-profile clients that require market level industry expertise and an in-depth understanding of the competitive telecommunications market. This role operates within the Supplier Management department which is responsible for the life cycle management of vendor agreements and supplier relationships. We provide GTT sales and network with vendor capabilities for service delivery at optimal cost.

Job Scope:

This role interacts with Sales, Sales Engineering and Supplier Management team as well as Quoting Management team.

Duties and Responsibilities:

• Review Telecom Access costing for a specific set of clients and/or opportunities to be allocated according to the needs of the team to locations off-net to the GTT backbone and Metro networks. 
• Day-to-Day relations with suppliers aiming to get competitive quotes on time for aligned with the Technical requirements for the end customer Product Solution
• Reviewing customer technical requirements with the supplier cost response, ensuring the most suitable supplier products were quoted
• Facilitate large bid reviews with suppliers ensuring GTT leads with bid with competitive costing.
• To negotiate prices (i.e. to seek reductions when quotes are confirmed prior to order, to obtain discounts on bundled deals) with suppliers
• Focus on timeliness of tail quotes, accuracy of quote and RFS dates, and balancing best tail price, delivery timescales and supplier quality.
• Assist in maintaining a database of quotes provided, to ensure we are able to estimate budgetary costs where speed is essential and to track same and/or similar requests coming in from different parties.
• Provide feed-back to Sales and presales teams regarding more specific project and technical details and information, and regarding Carrier commercial matters
• Assist with any additional administrative requirements (filing of historical data) when required
• Produces Reports on a timely manner to ensure that quotes are up-to-date and to measure performance of vendors
• Escalates any issues with the suppliers of the respective Supplier Manager as needed
• Reviews large client renewal opportunities with recommendations to Account Team

Required Experience/Qualifications:

• Capability of processing big amounts of data incl. prices, products, technical details
• Capability of local telecom market analysis, supplier costing comparison
• 7+ years’ experience in a quoting/pricing telecom role with proven experience in negotiating large deals
• Excellent oral and written communication skills
• Must be self-motivated with good planning skills
• Advanced PC skills with Windows applications including but not limited to Excel and Word.
• Excellent working knowledge of Excel.
• Strong document/database management skills
• Demonstrated ability to manage multiple projects concurrently in an autonomous environment
• Proven project management skills

Desirable Experience/Qualifications:

• Desire to learn new material in a fast-paced environment
• Knowledge of Local Access Network Technologies and Transport technologies (SDH, MPLS, Ethernet, xDSL etc.)
• Knowledge of the relevant supplier markets, products and technology

Core Competencies

• Business Markets: Knowledge of existing and planned markets and market-related initiatives from the perspectives of the competition, the suppliers, the customer base, and the regulatory environment; ability to apply market knowledge appropriately to diverse situations.
• Products and Services: Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.
• Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
• Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.
• Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Teamwork: Knowledge of the necessity and value of teamwork; experience with; ability to work cooperatively towards shared goals and being supportive of others at all levels.

Universal Competencies

• Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, and enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results-oriented.
• Customer First (Customer Facing): Knowledge of customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting customer value creation at every level.
• Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends.