Senior Infrastructure Engineer

Senior Infrastructure Engineer - NIKE USA Inc. - Memphis, TN. Develop information technology strategies, polices and plans, and be responsible for analysis, design, implementation, operations, and support of the organization's IT resources, systems, and software/database products; provide technical engineering and support for client, server and network hardware; technical support and administration of packaged applications and software; operational support such as Help Desk, datacenter and desktop support; technical security support, and oversee technical vendor relationships; understand and communicate fairly complex information specific to the position; create standard work products which are reviewed by colleagues; support the achievement of goals independently while simultaneously contributing to team performance; initiate analysis and investigation to solve differing but related problems; develop expertise and apply solutions based on experience, identifying most appropriate options or methods to improve existing approaches; provide operational technical support across a variety of infrastructure and end user services, such as network and client troubleshooting; implement technical and functional resolution or workaround to mitigate or restore infrastructure service disruptions; develop complex tools and processes in the support of continuity management; execute tests for system continuity; design, test, and implement monitoring tools and processes; write procedures to respond to results so system issues are brought to resolution; collect metrics over a long term for trending; perform complex work to install hardware and software taking proactive steps to assure success; devise process and procedure for applying and maintaining security settings and user access based on technology platform; work with low voltage electricians to ensure installs are completed timely and within quality standards; and recommend improvements as indicated based on analysis of current techniques and perceived imperfections. Telecommuting is available from anywhere in the U.S., except from SD, VT, and WV. 

Employer will accept a Bachelor’s degree in Computer Science, Electronics and Communications Engineering, or Electronics Engineering and five (5) years of progressive, post-baccalaureate experience in job offered or in an engineering-related occupation. 
 
Experience must include: 
 

• Cisco IOS-XE 

• Palo Alto Firewall 

• BGP Routing 

• Cisco CCNP 

• Juniper JunOS 

• Solarwinds Management 

• BlueCat IPAM Management 

• ServiceNow 

• Cisco Wireless Management 

• Cisco DNA Center 

• Cisco ASA 

Apply at careers.nike.com (Job# R-55127)