Offer summary

Qualifications:

Bachelor’s degree in Business Administration, Sales, Marketing, or a related field preferred., 2+ years of experience in a sales support, sales operations, or administrative role., Proven expertise with Salesforce CRM and proficiency in Microsoft Excel, including pivot tables and VLOOKUPs., Strong organizational, multitasking, and communication skills with an analytical mindset..

Key responsabilities:

Assist the sales team with administrative tasks, including managing client accounts and tracking sales activities.

Collaborate with sales representatives to generate reports and provide timely information on client accounts.

Update and maintain Salesforce records, ensuring data integrity and troubleshooting issues as needed.

Respond to customer inquiries and coordinate with clients and internal teams on assigned projects.

Job description

Description

Position Overview
We are seeking a detail-oriented and proactive Sales Support Coordinator to join our team. This role will provide critical support to our sales team by managing data, maintaining accurate records, and ensuring smooth operational workflows. The ideal candidate must have hands-on experience with Salesforce and proficiency in Microsoft Excel. If you are organized, tech-savvy, and thrive in a fast-paced environment, we encourage you to apply!

Key Responsibilities

Sales Support

Assist the sales team with administrative tasks, including creating and updating client accounts, tracking sales activities, and managing schedules.
Collaborate with sales representatives to generate reports, identify contacts for prospective clients, and provide timely information on client accounts
Monitor and maintain the product pipeline within Salesforce to ensure data accuracy and timely follow-up.

Salesforce Management

Update, manage, and maintain Salesforce records, ensuring data integrity.
Troubleshoot Salesforce-related issues and collaborate with IT or system administrators to implement improvements.

Data Management & Analysis

Use Microsoft Excel to organize, analyze, and interpret data, providing insights and recommendations.
Perform regular audits of sales data to identify trends and areas for improvement.

Process Optimization

Support the development and implementation of sales processes, ensuring efficiency and consistency.
Provide training to team members on Salesforce best practices and Excel tools.

Customer Interaction

Respond to customer inquiries and support requests, ensuring timely and accurate communication.
Coordinate with clients, vendors, and internal teams on assigned projects

Qualifications

Education: Bachelor’s degree in Business Administration, Sales, Marketing, or a related field preferred.
Experience:

2+ years of experience in a sales support, sales operations, or administrative role.
Proven expertise with Salesforce CRM
Proficiency in Microsoft Excel (pivot tables and VLOOKUPs a Plus)

Skills:

Strong organizational and multitasking abilities.
Excellent written and verbal communication skills.
Analytical mindset with attention to detail.
Problem-solving skills and the ability to work independently or as part of a team.