Offer summary

Qualifications:

4+ years of experience in technical support, Proficient in Kibana and BigQuery, Strong knowledge of HTML, CSS, and JavaScript, Advanced level of English and understanding of cybersecurity threats..

Key responsabilities:

Support Customers (Tier 2) with real-time technical responses

Analyze customer traffic for threats using ElasticSearch and BigQuery

Provide incident reports and communicate with global customers

Collaborate with RnD and Research teams to enhance threat detection capabilities.

Sigma Software Group, an award-winning and trusted IT partner, has been serving customers for over 22 years, providing comprehensive IT solutions to various businesses, ranging from startups to established software product houses. As one of Europe's substantial IT consultancies, it brings together a dedicated workforce of over 2,100 professionals in 40 offices across 19 countries. With a diverse client base, including more than 300 enterprises, including Fortune 500 stalwarts, Sigma Software Group is a preferred choice for developing solutions that help businesses create cutting-edge products while meeting their unique needs. Sigma Software Group operates as a dynamic ecosystem of tech companies, offering 25 ready-to-implement innovative products and 40+ value-added services. Furthermore, Sigma Software Group is committed to fostering innovation through initiatives such as the Sigma Software Labs business incubator, Sigma Software University, the SID Venture Partners VC Fund, UA Tech Network, Techosystem, the European Business Association, and other collaborative efforts. Since 2015, Sigma Software Group has consistently earned recognition on the IAOP's prestigious World's Top 100 Outsourcing list. The company's accomplishments have also been acknowledged by prominent global media outlets such as Forbes, CNBC, The Times, and Reuters.

Job description

Company Description

We are seeking a Senior Cyber Security Analyst to work with a highly dynamic AdTech ecosystem with the goal of protecting the world from malvertising.

Being part of our team means being open-minded, friendly, and supportive, willing to take on challenges, take responsibility, and never stop learning. We must stay one step ahead of the attackers, which means being smarter, faster, and thinking outside the box.

Sound interesting? Join us!

Job Description

Support Customers (Tier 2) in real time and provide professional technical responses
Analyze Customer traffic to identify undetected threats and false detections, primarily using ElasticSearch and BigQuery (SQL)
Work closely with Customers providing insightful incident reports
Communicate with global Customers and provide quick responses and resolutions
Work cross-functionally with RnD and Research teams to optimize Customers’ ability to detect and mitigate cyber attacks in real time
Hold shifts as part of the job (including weekend shifts)

Qualifications

4+ years of experience in the technical support domain
Experience of Kibana and BigQuery
Practical knowledge of HTML and CSS is a must
Practical knowledge of JavaScript
Experience in writing scripts and automating processes using JavaScript
Solid knowledge of SQL
Knowledge of web architecture and protocols (CDN, HTML, DOM, JS, HTTP, HTTPS, IPv4/v6, etc.)
Experience with the cybersecurity threat landscape
Basic understanding of software architecture to assist Customers
Advanced level of English

Additional Information

PERSONAL PROFILE

Proactive and ready to take on responsibility

Required profile

Experience

Spoken language(s):

English

Check out the description to know which languages are mandatory.

Other Skills

Proactivity
Accountability
Communication

Are you interested?

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