Localization QA Specialist (Dutch Language Specialist) (Remote in the Netherlands) at KnowBe4

Offer summary

Qualifications:

Bachelor's degree in Language Studies, Cultural Anthropology, International Relations, Linguistics or related field/experience (Masters preferred), Translation experience in the language pair desired for this role (English to Dutch), Experience with CAT tools and Google Suite, Strong verbal and written communication skills in Dutch..

Key responsabilities:

Act as editor and primary decision maker over language standards and quality.

Perform in-context reviews of vendor localization work to ensure high-quality translations.

Provide training and guidance to staff on content localization.

Conduct cultural reviews of content and maintain foreign language style guides.

Job description

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Please submit your resume in English.

To learn more about our team and office culture in the Netherlands, visit the following links.
Careers Page: https://www.knowbe4.com/careers/locations/utrecht
Glassdoor: https://w ww.glassdoor.nl/Overzicht/Werken-bij-KnowBe4-EI_IE969384.11,18.htm
LinkedIn: https://www.linkedin.com/company/knowbe4/life/netherlands/

The Localization Quality Assurance Specialist is a key contributor in developing and maintaining quality assurance (QA) standards and working to ensure KnowBe4 delivers accurate, relevant, high-quality translations of KnowBe4’s vast e-learning content library.

Responsibilities:

Act as editor, primary decision maker, and steward over standards and quality of language of specialty
Perform in-context review of vendor localization work across all supported languages to ensure high-quality localizations that meet project expectations
Conduct periodic reviews of customer feedback with regard to the quality of content from users outside of the U.S.
Provide training and guidance to KnowBe4 staff/contractors who produce content in other languages and/or are localizing content
Stay attuned with and serve as a subject matter expert on cultural expectations of content for designated regions
Perform cultural review of content and review feedback from customers regarding culture
Prepare project instructions for vendors to follow to ensure optimal quality of localizations
Provide input to content creators to ensure the content library is globally minded and ready to be translated or localized
Contribute to continual improvement of our processes, quality and efficiency as we grow
Maintain foreign language style guides
Take an active role in creating and supporting content that is diverse, equitable, and inclusive as outlined in the KnowBe4 DEI statement
Ensure content is Web Content Accessible Guidelines (WCAG 2.2 AA) compliant so that our content is accessible to all users

Requirements:

Bachelor's degree in Language Studies, Cultural Anthropology, International Relations, Linguistics or related field/experience (Masters preferred)
Translation experience in the language pair desired for this role (English to target language)
Experience with CAT tools
Experience with Google Suite
Experience with MS Office (Word and Excel)
Experience with web browsers (Chrome, Internet Explorer, etc.)
Strong verbal and written communication
Dutch Language Specialist
Excellent listening skills
Excellent time management and organization skills

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

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